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“Affordable stopover”

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Best Western Plus Prairie Inn
Ranked #1 of 10 Hotels in Albany
Certificate of Excellence
Vancouver, Canada
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Affordable stopover”
Reviewed October 1, 2013

We have driven from San Francisco to Vancouver, B.C. several times and normally stay 1 night at a similar 'name brand' hotel in Roseburg, Oregon since it's a good half way point. This time we passed Roseburg by 1hr and 45mins and ended up stopping in Albany, Oregon due to dangerous road conditions from a rain storm.

We were pleasantly surprised to find that this hotel in Albany was priced A LOT less than Roseburg hotels. Roseburg seems to be more like a town whereas Albany is just a quick stopover off the freeway.

We were driving with a packed car so were looking for a hotel that offered visibility of the parking lot from the room. A majority of the rooms seem to be facing the parking lot at this hotel so we were able to request a room with a window facing directly to our car.

We were able to get an even lower price when I asked to login to my preferred 'discount hotel website' from their computer in the lobby. I showed the front desk receptionist the price I was able to get on the site and she price matched. SCORE!

The hotel lobby is currently being renovated, has friendly staff and offers a continental breakfast complete with sausage, eggs and waffles!

CONS:
1. The lobby has a faint odor of chlorine since an indoor pool is directly in front of the lobby.
2. The bathroom sink is not connected to the bathroom. Only the toilet and bath are behind closed doors while the sink is at the entrance of the room. Not horrible, but not convenient.

Room Tip: This hotel is dog friendly for an extra $20/night.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 310travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
I am pleased that your visit to the Best Western Plus Prairie Inn was overall a pleasant experience. I have shared your comments with our staff who are grateful for your kind words. Thank you for taking the time to share your feedback from your experience at the Best Western Plus Prairie Inn. We look forward to your next visit. Thank you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pocatello, United States
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 30, 2013

Good, clean hotel. Friendly staff. Free Breakfast better than all hotels I have stayed in, in the past. Chelsey was very friendly and nice to talk with. Staff at this hotel provided us with directions to restaurants, including drawing a map for us. When my mother had a medical issue come up, a staff member of this hotel brought up the address and phone number of the nearest clinic and of the clinic they use. We went with the clinic they used and were very pleased with it.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
Thank you for your review of the Best Western Plus Prairie Inn. We love hearing from our guest. We are pleased to to see that we were able to provide you a pleasant experience. I will be sure to share your compliments with all are staff. We look forward to having you stay with us in future at Best Western Prairie Inn. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
64 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 26, 2013

We had a relaxing stay here. The receptionist was very friendly and dealt with a missing TV remote right away and answered our other questions well. The hot tub was good to relax in while the room we had was a good size, quiet and very clean. The free breakfast was also better than the average and much appreciated.
The location is very functional next to the highway with not a lot within walking distance.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wcroyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
Thank you for your review of the Best Western Plus Prairie Inn. We love hearing from our guest. We are pleased to to see that we were able to provide you a pleasant experience. I will be sure to share your compliments with all are staff. We look forward to having you stay with us in future at Best Western Prairie Inn. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Level 4 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 26, 2013

I didn't expect much from a Best Western in Albany OR (no offense) but I was surprised how well cared for and quiet this one was. We slept great and the giant TV was unexpected. The shower wasn't great and dribbled some water uselessly onto the faucet below no matter which spray setting I tried but it did work.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_Ransdell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
Thank you for staying with us and providing your feedback. We love hearing from our guests both the bad and the good.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for our guests.

Thank you for sharing your experience with us on TripAdvisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plummer, Idaho
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 26, 2013

It was clean! Wonderful location. You get exactly what they showed and described online. For us it was a king bed and a hide-a-bed for our child. Wonderful front desk help. Including Chelsey. The only negative was that we could hear showers running and the guy in the 'adjoining' room, talk on his phone and crash around. Thankfully he wasn't around much during our two night stay. Turn the TV up and the fan on, and you could almost ignore it. We would, and will, stay again.

Room Tip: The overall location was quiet, but close to highway access.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLE0864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
We are pleased to read you enjoyed your experience with us and that you found the location of the hotel to be convenient for your needs. Your review highlighted many of the details about the property we are so excited to share with our guests.

We are especially happy to hear that your experience with our staff was a positive one. Service is what truly defines a hotel stay and we pride ourselves on selecting eager individuals for whom hospitality is a passion.

Thank you for staying with us and providing your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, United States
Level 1 Contributor
3 reviews
Reviewed September 25, 2013

Below you will find an itinerary of our musical rooms experience at this location. It was a real JOKE Deficiencies: Room #1 (303) (Spa Tub Room) Bed Amiss and Bed Covers and Bedding Messy and Rumpled. Suggesting a slept on Condition. Couch Cushions Strewn on Top of Couch. Spa Tub Knob for Jets Broken Off. Preventing Normal Use of Spa. Shower Curtain Non-Existent Room #2 (307) (Spa Tub Room) Carpet on Floor Completely Saturated with fluid. Water evident on Threshold, and other tiled surfaces. Subsequent discovery of Furniture Stacked onto Couch, prior to our entry into room.. Room Humidity from Wet Carpet Distasteful and Unhealthy. Room #3 (309) (Penthouse Room W/Spa) All Furniture Shifted to small area within tiled surfaces. Unable to walk around any of the tables or access Couch.(Required moving furniture to become useable). All Furniture Carelessly left along outer perimeter of Room. Small appliances all stacked on top of each other. Broken Shelves within the interior of kitchenette cabinet with remnants of old shelves still remaining. No Base cove on Spa Tub showing Bare Spa Worn Discolored, Water Damaged surface over 3 inches in diameter, and Hastily applied Caulking. Very Unconventional and Very distasteful. And Unhealthy No provisions for Spa Tub! No Towel Bar. No Floor Mat. NO Curtain of any kind over Window next to Spa Tub. Leaving no method of preventing, Exterior of facility Wall lighting from projecting into the Penthouse. Illuminating it with the equivalent light of early Morning during all Night Hours. Swag Hooks in 2 areas of ceiling with Nothing on them? Television flashing in and out of rainbow colors. Television Remote would not operate from the Bed position. Basic decor of room appears uncompleted or in a state of disrepair. Many repairs or replacements have been made shodely, or in an extremely Goush and distasteful manner. Misc: 3rd floor rear security door Broken allowing access to entire facility by unregistered persons. Employees aware of its condition in the past.Unaware of it's continuing condition. With no plan to correct the condition. or provide alternate security. Elevator Floor Sticky, and unclean. Continental Breakfast RoomUn kept and floor un vacuumed from previous day. I was one of the first guests into the room when it was opened for it's short duration. Used 2 hours by gusts the previous day. At the same time Front desk Clerk and Memeber of staff in dark blue uniform. engaged in lengthy discussion of the particulars of the blue uniformed staff members romantic endeavours, of the previous night. This while guests are forced to endure the unclean conditions of the facilities. No Unscented coffee creamer of any kind in Lobby. Privacy Slats on Pool and Hot Tub open. providing no DECORUM for guests to enjoy the facility.Completely exposed to Lobby and registering guests. !NO WATER IN FITNESS ROOM Water Cooler". Required for For Hydration under physical exertion. Requested Front Desk provide us with reasonably conventional accomodations at some other facility.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 25, 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive everyday to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 541-928-5050.
Report response as inappropriate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coos Bay, Oregon
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2013

We liked our room very much especially for the price. We want to acknowledge Stephanie for her helpful and happy attitude while she was working in the breakfast room. Also, Chelsey was very kind at checkout.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T-and-J-33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review, October 24, 2013
Thank you for staying with us. We are happy to hear that you enjoyed your stay and our staff provided you with such a pleasant stay. I will be sure to share your compliments with all staff members. We look forward to welcoming you back to enjoy another stay at our property. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Prairie Inn

Property: Best Western Plus Prairie Inn
Address: 1100 Price Rd SE, Albany, OR 97322-7068 (Formerly BEST WESTERN PLUS Prairie Inn)
Phone Number:
Location: United States > Oregon > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Prairie Inn 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Hotels in Albany, Oregon boast a prime location, whether guests are looking for the excitement of a nearby Beavers®/Ducks game or some of that legendary Pacific Northwest outdoor recreation. At your Best Western Plus Prairie Inn, friendly staff members are happy to provide recommendations on everything from shopping at the nearby outlets in Woodburn to the best trails for hiking at the mountains. In fact, Albany, Oregon hotels provide guests with the best of both worlds, whether it’s a night out that has you intrigued or you simply want to be close to some of the best hiking, camping and fishing in the state. The Linn County Fairgrounds are close by, and there are fun events happening year-round. Right off the interstate and with Oregon State University, home of the Beavers, within driving distance, you can really make the most of any vacation or business trip. Check out a football game, head to the coast, or set your sights for skiing at Mt. Hood. Close to your Albany hotel, guests can enjoy the incredible Northwest Art & Air Festival or one of the many annual forest events. Check out the Country Western Festival in Brownsville, OR, or go to the Linn County Expo Center for one of the many entertaining events. Travelers in the logging industry especially enjoy our Albany hotel because of the great rates, friendly service and comfortable rooms which feel just like home. We are located right off the Interstate 5, Exit 233 making it easy for travelers, truckers and those on a road trip to get back to the drive. Many of our guests stay with us on their way to another destination, such as Seattle, the mountains, or the laid back cities of northern California. No matter what brings you to this part of Oregon, rest assured that you’ll feel comfortable at this welcoming hotel. The beauty of the Great Northwest is in your backyard, and now the only question is what to do first. Reserve your affordable room at the Best Western Plus Prairie Inn now! ... more   less 
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Also Known As:
Quality Inn Albany
Albany Quality Inn
Best Western Plus Prairie Inn Albany, Oregon

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