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“Good food, Service is slow. Not a typical experience.”
Review of Bob Evans

Bob Evans
Ranked #37 of 71 Restaurants in Avon
Cuisines: American
Description: Discover Farm-Fresh Goodness
Restaurant details
Description: Discover Farm-Fresh Goodness
Reviewed February 5, 2014

This is a typical Bob Evans restaurant. But not a typical experience. Good food, and nothing to really complain about, except this one observation:

The restaurant staff typically waited on the left or right side of the seating counter, and chatted. The Chef/Cook in the back room kept placing food items on the heating shelf saying “pickup”. The wait staff kept chatting. They moved to the other end of the counter. Every so often the cook would look at the food sitting in the window. Minutes passed. The cook looked again. The manger walked by occasionally, and saw to food sitting there. After a while he got on the speaker system at the pickup window and said pickup, Staff were still chatting, and only 3 feet away from the manager. The cook looked again. More minutes passed. Finally after 5 minutes, one of the chatters picked up and delivered the food to a waiting customer.

This happened three or four more times during our meal. No wonder our meal was not hot, and it took a very long time to get our morning coffee and refills. During this whole process, I felt sorry for the cook, who was doing her job, but watching her creations get cold.

I should say that there was one waitress who did not participate in the chat sessions, and did her job checking the pickup window. She was the only one that seemed to care about the food and the customers.

I’ll never forget the look on the cook's face, looking through the window at the staff, and looking at her food getting cold.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Tas3086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (28)
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23 - 27 of 28 reviews

Reviewed December 3, 2013

Very clean facility. Great food options. Wait staff friendly and helpful. Have had very good experiences with take out. Food is always hot and packaged well. Love the soups they are truly better than home made.

Thank Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

Who does not like a good breakfast! We love to go out when the kids are off - but last visit to Bob Evans was expensive! Prices ranged between $8.00 / $13.00 - the orange juice was nearly $3.00! The restaurant needs updating but the service is always impeccable!

Thank UnVentdeFolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

Bob Evans is a good, clean chain restaurant. They serve consistently good to very good breakfasts and lunches. We especially like their biscuits. The service is always efficient.

    • Value
    • Atmosphere
    • Service
    • Food
Thank bfg1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2012

You can always count on them being consistent. Service is always good. Food excellent, price can't be beat. This is a great casual stop anytime.

Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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