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Holiday Inn Express Ashtabula-Geneva
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Reviews (150)
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All reviewsroom was cleanfront deskkids loved the poollarge bathroomroom typegreat hotelcontinental breakfast isrecently stayed herenight's sleepfamily reunionking roomstaff was very friendly and helpfulthe breakfast areaoff the highwaywafflesspirehie
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Reviewed July 19, 2013

Great hotel experience! We were in Geneva for a swim meet at Spire institute. The hotel is just off I 90. Took about 10 mins. to get to pool. Hotel was clean and staff was super friendly and quick to assist you. We had a jacuzzi suite. It had a king bedroom and a pull out couch in living room with the jacuzzi. Large bathroom. Also had a microwave and fridge. Pool and hot tub looked clean. Great breakfast room with good food. We would stay again!

  • Stayed: July 2013, traveled with family
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Thank Janine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

We were in Ashtabula to bury a long-term dear friend. The staff, particularly housekeeping, couldn't have been more understanding and helpful, particularly when the funeral arrangements pushed us into a late check-out. They even helped us find dinner after a late Sunday arrival. The staff made our difficult situation much more tolerable. The room, the comfort, the breakfast were all up to the usual and expected level of excellence for this franchise. It was the personal attention to detail that raised it even higher. However, if you use a credit card, be mindful that the hotel puts a transitional hold on that card; that hold has lasted over two weeks now and we get no response from customer service about why. It's led us to cancel future Holiday Inn Express reservations.

  • Stayed: June 2013, traveled with friends
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6  Thank oldtraveler33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

This is a very nice hotel. It is located right off 90 so it is easy to get to. The hotel looks to be very new or very recently updated. The rooms are very nice and the bedding is super comfortable. The rooms are also impecably clean. Breakfast was excellent and the staff was very friendly. This hotel is definitely worth checking out if you are in the area.

  • Stayed: April 2013, traveled as a couple
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4  Thank rentfan626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pettit1974, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this reviewResponded April 25, 2014

Thank You for the feedback!! We hope to see you in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

Clean hotel that was well located just of the interstate. Recent remolding looks great and breakfast was good. I would recommend for great overnight visit or if you need some business location. This hotel does have a great indoor pool.

  • Stayed: March 2013, traveled on business
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3  Thank Commish123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

We booked the hotel over the phone with the 800# because we were without electricity at home due to superstorm Sandy, and looking for something reasonably close where we could use our free night certificate from the Priority Club VISA. The reservationist took the time to call the hotel to confirm the hotel was in an area with power, and then call me back on our cell phone, which I appreciated, since our cellphone was running low on battery.

The hotel was helpful too. After explaining our situation, they agreed to give us a lower rate if we needed to stay over an additional night. Although we re-charged our cellphone at the hotel, we were running low on minutes, and the front desk clerk volunteered to lend me his while I made calls to determine if the power was restored to know if we were checking out or staying on another night. How nice!

The hotel has some attractive landscaping in front -- presently including Halloween decorations, giving it better than average appearance, but it was the "can do" attitude that we really appreciated.

  • Stayed: October 2012, traveled as a couple
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2  Thank JanWill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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