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The Bertram Inn & Conference Center, A Trademark Collection
Ranked #2 of 3 Hotels in Aurora
Reviewed July 30, 2013

Stayed here for six nights for a conference. Very friendly staff, nicely-maintained place in a central location. A very classy place with lots of events being held there, especially over the weekend. Interacted with front desk and banquet staff with only the best professional manner. The only quibble I had was that the TV was unable to be moved forward in the entertainment center, so you had to watch from the bed or pull the armchair around. You couldn't watch from the sofabed. Had no problems using the internet, and appreciated the two dollar sodas in the little market area by the front desk.

Room Tip: We had an inside room two doors from the elevator and overlooking the pool, a great and quiet combin...
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  • Stayed: July 2013, traveled with friends
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1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 - 76 of 122 reviews

Reviewed July 25, 2013 via mobile

Great hotel while we were attending a family graduation. The room was large with two beds and a sofa. The best part was an extra sink outside of the bathroom. Quite convenient when we were getting ready for our outings. Extra large pool with plenty of lounge chairs. We had a great view of the pool too. Front desk honored our automobile club membership so we got a 10% discount. We'll definitely stay here again.

  • Stayed: July 2013
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1  Thank Pat J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

My family and I stayed here for a group meeting. The daily rate was excellent. Our room had 2 double beds and was still comfortable. The only real drawback about the room was there was no place to eat a meal and watch TV. We liked having the extra sink outside the bathroom.

The air conditioning worked quite well. My wife and and found the bed very comfortable. Our young son slept soundly in the other bed.

This hotel is large and spread out. However, the on-site dining was not too family friendly. The front desk staff was not very knowledgeable about local restaurants.

Our son enjoyed the outdoor pool though it was closed during several thunderstorms during our stay. An indoor pool would have been nicer. The pool area was well maintained and well used. Indeed, the entire hotel is well maintained.

We would stay here again if traveling near Aurora.

Room Tip: Rooms near the elevators might be a noisy, but you will have much less walking as compared to the ot...
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  • Stayed: July 2013, traveled with family
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Thank stampguy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013 via mobile

Union arrival in my room, I had no waste baskets! After 2 nights someone decided I needed some and was left 2 baskets. Now the Internet is out and has been for over 12 hours! Very frustrating and they blame it on the weather.
Everything else at the hotel was fine and people nice as well as the resturant food.

  • Stayed: July 2013
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2  Thank JAreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Stayed for two days for an on-site conference. Rooms are nice, the breakfast buffet was decent (it was free for us, but I'm not sure about hotel guests). The pool looked nice but we didn't use it because it was too cold. Place was clean except for the hallways--could use a good vacuuming.

  • Stayed: June 2013, traveled on business
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2  Thank mlmusic519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Recently stayed there...agree with another reviewer..one mishap after another. Though the prices are reasonable for the room there is not even complimentary coffee for guests..water bottles in the room were $3/each. The 'free wifi' did not work in our room and the staff had no idea how to fix it. Apparently this is an ongoing problem in the hotel they refuse to admit.
I gave it 2 stars because our room was clean. It overlooked the parking lot! It is old and dark. The worst was the 'work-out room'..was musty smelling, with 2 very old broken treadmills, dumb bells and a water bubbler with smelly water in it. We had no refrigerator, no way to keep our own water cold. Felt like they try to suck every penny out of guests.
Hope we never have to go back.

  • Stayed: June 2013, traveled on business
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2  Thank cab45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

A group of men from our church stayed there for a nearby conference and fount it very nice. It's a nice place, well kept and seemingly well managed. They e en had a special shuttle running to the conference. The only problem we had was some poor attention payed to our bathroom, and that was not fully corrected after a call to guest services. Other than that the stay was excellent.

  • Stayed: May 2013, traveled on business
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1  Thank BillP1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bertram Inn & Conference Center, A Trademark Collection

Address: 600 N Aurora Rd, Aurora, OH 44202-7107
Location: United States > Ohio > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Aurora
Price Range: $108 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bertram Inn & Conference Center, A Trademark Collection 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
The Bertram Inn and Conference Center is a full service conference center and hotel. The Bertram boasts 224 well appointed guest rooms and suites. Heated outdoor pool, exercise rooms and a game room. The hotel features two restaurants, a bar and a full sushi bar. Located just minutes away from Aurora Farms Premium outlets, Thorncreek Winery, Wildwater Kingdom and Hardrock Rocksino. ... more   less 
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Also Known As:
Bertram Hotel Aurora
The Bertram Inn & Conference Center, A Trademark Collection Aurora, Ohio

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