My complaints on a 2 day visit....carpet was stained in several places, one by the bed that appeared to look and smell as if someone had gotten sick....numerous scuff and dirt marks on the walls.....heating extremely loud drowning out any attempt to watch TV or listen to the radio.....mold growing on ceiling in bath room.....insisted on non-smoking and at the time it may have been but could confirm that it was a smoking room just prior to my visit, (especially noted when heat turned on)....absolutely the worst parking accomodations that I have ever experienced....urine odor throughout hallways and elevators leading from garage to hotel.....if driving a van, as I was, had to park in a seperate section that had no one there to let you out, (had to have them called as the intercom did not operate).....I found only two things that could be considered as rewarding...(1) the staff were very nice and (2) signing out to return home. I have traveled for many years, attending many hotel and motels throughout many states. This is the first time that I was so disappointed that I have written so. Radisson has assured everyone through their literature that they offer a guarantee on satisfaction. This customer has written them asking them to honor that promise. That response will dictate if my company, or I, ever return to another Radisson in our travels. The viewing of this web site should be a prerequisite each and every morning for all employees of the Radisson chain. And corrective action should be swift and sincere when cause has presented itself such as outlined above.
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- Also Known As:
- Ramada Plaza Akron Hotel Akron
- Radisson Akron
- Akron Radisson
- Rodeway Inn Akron, Ohio