The price of our stay was comparable to almost any oceanfront hotel we have ever stayed. Check in was fast and easy but don't let the renovations in the lobby fool you. Rooms aren't as nice. We had a queen ocean view room. Room was clean. It was newly painted with newer furnishings, that's the extent the remodel went for the rooms. Bathroom is small, crack in bath tub most likely causing leak in room below. Either the toilet was set improperly or floor is unlevel, but toilet leans to one side. Must have leaked cause there was a 3 inch parimeter of caulk around toilet, very DIYish. AC is so loud you literally need ear plugs! We met a nice young man who was a beach attendant on our first night there. After asking him how we go about reserving chairs and umbrella for the next day, he politely took our reservation. Big mistake! When we arrived on the beach the next morning, the attendant had no record of our reservation, and told us the attendant from the night before was not supposed to take it . Reservations are only to be made thru the front desk. and he was completely out of chairs at 9 am! We apparently were not the only ones in that situation, as person after person was turned away due to lack of chairs and improperly taken reservations. We ended up sitting at the pool instead of on the beach, where we saw the state of disrepair of the outside pool. it had several tiles missing from it, and some kids kept kicking open the lid for the skimmer basket. Every staff member we met was nice and polite but completely unable to do anything about any of the problems we had. All they could do was apologize. Cleaning service did not arrive until after 4 pm with fresh towels. We asked for additional coffee, since I am a big coffee drinker in the mornings and were given 2 single service packets. A bit stingy I must say. The other problem was parking. Being a beach town, and most people know how limited beach parking is, this property has opted to rent parking spots for $10 a day to any one wishing to park and go down to the beach. This is great, except for the fact that they take the parking spots from actual people with reservations to the hotel! if you leave for any reason, you may not have a parking spot when you come back. I don't know if I will go back or not, the staff is very friendly but they have a long way to go. Hilton would have been better served spending money on actual renovations of the guest rooms, amenities, and beach chairs instead of on the over priced lobby reno.
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