This is a relatively new, well maintained pretty nice hotel, but there were issues during my stay. Be careful. The staff couldn't be any nicer, but double check everything they do.
The Good: The property is pretty new, clean and everything was in working order. The breakfast was typical Fairfield Inn fare. While it's not fancy, you can get a waffle, pre-fab egg selections, yogurt, a banana, a generic bagel or muffin and be on your way.
The Bad: The very nice staff needs improvement. I checked in after five. The hotel had pre-checked me in, and the desk clerk handed me the key. I asked for a 6:45 am wake-up call which she appeared to put in the system. I then went to the room and started to do some work. About an hour later, someone walked into my room, having been given the key when he and his son checked in. They were just as startled to find me in the room as I was to have someone walk in. This should not happen. The desk clerk explained to me how it happened, but it should not happen.
Shortly after the gentleman who walked in went down to the front desk to find out why this happened, my phone rang. Nobody was on the other end, but I assumed it was the front desk calling about this issue. I just figured someone walked up to the desk and the clerk hung up and would call back. The next morning, when I woke up at 8:00 am, I realized the call the evening before was my wake-up call, which had been set for PM instead of AM.
Bottom line: triple check anything the staff is supposed to do. Make sure your name is in the room if you have been checked in ahead of time, set a back-up alarm on your phone, bolt the lock the second you walk in, etc. While the staff was very, very nice, and apologized for the slip-ups, I'd rather these things not happen in the first place.
Also, the Internet was among the slowest connections I've experienced at a Marriott property. Thankfully, I have a Verizon Wireless card, so I was able to switch to it. Both the WiFi and the wired connection in the room were at worse-than-1995-dial-up speeds.
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- Also Known As:
- Fairfield Inn & Suites Asheboro Hotel Asheboro
- Fairfield Inn And Suites Asheboro
- Fairfield Inn Asheboro