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Sundance Resort
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272 - 277 of 980 reviews
Reviewed September 18, 2012

just returned from above hotel, havent been to turkey for 6 years and only visited turgatries town a few times, always went to gumbet(nerver again) music all day long boom boom, must be like ibiza, anyway hotel ?the cleaniness of the rooms was below standard, this is not a 5 star platinum. bathroom, needs to be revamped in fact from what I can gather all the bedrooms and bathrooms are the same, , cleaning these rooms seem to be non existed some times, in fact I deliberately left an few papers on the floor, still there 2 days later, and as for the entertainment, it was boring, meals ok if you like turkey , chicken very repetative, staff friendly, but dont think I will be going again, also balcony, was 2 chairs and no room to move. there wasnt room for a table

Room Tip: think twice before you book
  • Stayed: September 2012, traveled as a couple
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1  Thank margaret c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Well here we go again, just returned from the aegean dream,and i have to agree with all the other complaints that have been made. My wife and I love Turgatries and only went to the hotel because our apartment fell through. We chose the hotel because it was in the thomson platinum collection, I don't pay much attention to star ratings outside of large cities, becaust the criteria is so different in each country, but I did foolishly put my trust in Thomson and the platinum brochure.
The main dining room had all the ambiance of a self service caffe on a motorway and if you managed to get a table outside and it got dark you didn't get a lamp to see your food. I agree with all the comments made about the food and as a chef apreciate the dificulties of holding food for long periods, but other AI hotels we have stayed at manage very well by having several chefs cooking fresh food all the time to order(I do know there was an outside grill)
As for the bars well the pool bar and the starlight bar reminded me of the soul weekenders I used attend in the eighties in various ramshackle caravan sights and holiday camps around the country
big souless and totally devoid of atmosphere, the sunset bar had a great veiw and the sunset was as allways spectacular in this region, shame about the guests that thought bringing young children into a very small area that was suposed to be a relaxing enchanting moment was ok, but that really summed up quite a few of the people there, selfish.
We were in the select rooms which were like a time warp back to the 70s orange wallpaper, pendant lamps, I really thought I might have seen some atrex on the walls! Have a look at a premier inn the rooms are 100% better.
Any way we had a great holiday because we only ate breakfast at the hotel and dont need alot of amature dancers and such to entertain us. Turgatries is great little town with fantastic bars and restaurants., the marina is superb and the people are wonderful. I really wanted to love this hotel but came away hating it.

Room Tip: Go to another hotel!!!
  • Stayed: September 2012, traveled as a couple
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2  Thank chefLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

Well where do i start? Just returned from spending a week at this hotel and although we enjoyed our time there eventually!!! it is not a 5* PLATINUM. We have been to Turkey a few times and have always stayed in Thomson's 5* PLATINUM range so was expecting this hotel to be on par with them. We had also paid extra and booked a select room to guarantee a certain standard. When we arrived the air con in reception was not on so it was v. warm and smelt of all i can describe it as cats pee. Reception was very busy and there seemed to be a lot of people moaning and complaining about the tired hotel rooms. The room we were given was in the select block on the ground floor overlooking the relax pool (if thats what you can call it). Between the door of the room (with sandbags against it) and the relax pool was a walkway which was about 4ft wide, this was your patio area with a table and two chairs. This was fine but when anyone walked past you had to stand against the wall to let them pass. The inside was dreadful with marks over the walls, furniture chipped splinters of wood sticking out of the shower frame, skirting boards over hanging the wall, mould on the shower tiles all the shower fitments rusty, the square of carpet by the bed was covered with dirt hair etc. and to top it all mildew over the bed and a showers which blew hot and cold at will!. We complained to reception and managed to get them to change our room the following day, even though this room was cleaner it was still not of the standard of a select room in a 5* hotel. We attended the welcome meeting and explained to the Thomson rep about our room and that we felt this hotel was no way a 5* hotel only a 3* and was a bit gob smacked when she agreed. She said that in previous years it had won awards but not since 2009 these were on the wall of reception. My husbands answer to that was that since 2009 whoever is grading this hotel as 5* must be on the take. The food was not as we expected loads of salads cheeses and deserts but only one island of hotplates for the hot food and not much choice. Luckily we were able to book to eat each evening in one of the a la carte restauraunts which we could not fault especially the Italian well worth a visit. The animation team are very friendly and do a good job during the day lots of activities, but there is not much happening after 10.30. The bars were very quiet and all seemed to centred round the pool bar. A little cramped round the pool but no problem getting beds and there are also two jettys to sunbathe on. Don't expect clear water though no green sea here. Couldn't fault the excursions which were excellent the Turkish baths, Chill out cruise and a must The Dream Girls. Don't think we would go back to this hotel or this part of Turkey again will put this down to experience.

  • Stayed: September 2012, traveled as a couple
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2  Thank JazzyBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

Ok - we have just returned from a week here, having decided that if it was labelled a platinum hoterl by Thompson it should be good! When we arrived the air con in reception was not on so it was v. warm and reception busy . Clearly Thompson use this hotel a lot - I hate to think what a non platinum hotel was like! The room we were given was dreadful- handmarks over the walls, splinters of wood sticking out of the shower frame - and the square of carpet by the bed was covered with plastic tags, hair etc..furniture chipped . We managed to change rooms- identical but cleaner - but again horrid RUSTY bathroom bins ( these seem to be everywhere and consitently rusty!)mould in shower cubicle - and spots of things on tiles...?. Beware the showers which blow hot and cold at will!These rooms are outdated and grubby - previous occupants toenails still lying in dusty room corners.... ugh! The cleaners really know how to skimp. This could be a great little hotel but there is little attention to room detail - soap is provided in plastic cannisters bolted to the walls - not individual toiletries.
On the plus side the food was very good - good range. However, serving staff look bored. No problem geting sun beds and there are two pleasant piers one can sit on to sunbathe. General areas of the hotel were relatively clean - but it needs to get its act together if it wants to be seen as a 5 * resort. We did not stay in the select rooms so cannot comment on them. Weather was great and continual breeze kept you cool. Excellent sunset bar on 3rd floor.

  • Stayed: September 2012, traveled as a couple
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1  Thank CheshireLara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

We have just spent 10 days at this hotel and although have enjoyed our time here it is not 5*. We have been to Turkey a few times and know what 5* hotels are like. We booked a select room which although had plenty wardrobe space and a king sized bed, was not worth the extra money paid. There was tea/coffee facilities with cardboard cups which you would not get in a proper 5* hotel. The bathroom had a walk in shower but there was no shelf inside to put any toiletries on, you had to put them on the shower tray floor. The balcony was very small with rackety old wooden furniture, there was also no light. The rooms were cleaned daily with clean towels but the balcony was often missed. The food was not as we expected with only 8 hot plates not a huge choice and often repetitive. There was a good selection of salads and sweets, but my husband does not eat these and would have preferred a bigger choice of cooked food. The animation team do a good job and are very friendly, but there is not much happening after 10.30 when the main entertainment is finished. The other bars were quiet and all seemed to be centred round the pool bar. The hotel is in a good spot within walking distance of the town centre but not many bars around the hotel to break up the time spent there. Don't think we would go back to this hotel or this part of Turkey again, but stick to the Antalya side which have excellent hotels.

Room Tip: Rooms in the main hotel overlooking the pool and sea seem just as good as select where you are isolated with only a sea view.
  • Stayed: September 2012, traveled as a couple
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Thank spuggygreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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