What a joke this so called resort has never been a 4 star hotel in its life. My self and my partner arrived in the early hours of the morning; we were checked in reasonably quick and then shown to our room. The room was very basic with a small terrace which was not much use for anything however the room its self was clean. Having just spent 4 hours on a plane and almost a 2 hour transfer to get to the hotel we were in need of some refreshments so we opened the mini bar only to find it was completely empty, our bed was not great the mattress was very thin and we both found it difficult to get comfy. The food at this hotel is a joke very limited choices breakfast consisted of salad, 3 minute eggs, 5 minute eggs, eggs with seaweed or cheese, ham and some bread, this remained the same for the entire week we stayed. Lunch and dinner were not much better you were served up what can only be described as slop the chef called it meat with peas but it was just some small pieces of tasteless chicken mixed in with some peas, rice and onions swimming in some juices. It was disgusting and there was no alternative unless you were happy with just a plate of salad. My self and my partner ended up eating out at restaurants most nights which is not good as we had paid to stay all inclusive however there was plenty of choice in the town itself it was full of nice little bars and restaurants. There was absolutely no evening entertainment at this hotel it was like sitting around in a retirement home in the dark as there was very little lighting around the pool bar which made it a very depressing place to be, occasionally they would play some music but I think they only had 3 cd’s that played on repeat. There was only one type of beer to drink it was called Troy it was supposed to be a premium larger but it just tasted like swamp water. On our final day we had to check out of the room for 12:00 we were not being picked up for our transfer until 22:15 so I asked the lady in reception if there was somewhere to store our luggage and also take a shower later in the day, she said no but we could just leave the luggage in the reception area unattended all day and if we wanted to use a shower we would either have to use the one down on the beach or pay the full price of a room for the night just to take a quick shower. This is not how you expect to be treated as a guest of a hotel let alone a 4 star one, do not stay at the Kerem it will spoil your holiday.
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- Also Known As:
- Kerem Hotel Turgutreis