There are two identical properties which share a pool and a covered patio area. We were a party of eight and we picked the villa especially because it said it was fully air conditioned. We know that Turkey is hot in July and August but as long as the rooms could be cool enough to sleep in, we could cope well with the heat, especially as there was a pool and a covered eating area outside. The booking process was straightforward; we paid our deposit through paypal and bought our flights, and we arranged airport transfers independently through a website we found online. It was about half an hour from Bodrum airport.
My friend, who booked it, expected a reminder to pay the balance nearer the time and I'm sorry to say we clean forgot all about it as a reminder did not arrive. When we arrived at the villa, we saw straight away that although it was a big villa with six bedrooms, only two of the bedrooms were air conditioned. There was a unit in the main living room but that did not blow cool air and only worked as a fan. There was a lovely couple there, Zeki and Aisha, who live next door and act as extremely efficient and helpful caretakers, but they had a message for us that Berkay, the owner, had not been paid, so my friend got online to pay him straight away. She rang him to ask about the air conditioning, and also mentioned the fact that although there are two villas, there was only one outside table and it only had 8 chairs, even though the properties are to sleep 12 each. There were only a few sun-loungers, too, which was fine for us as not everyone wanted to sunbathe, but not good for two whole villas. Berkay was not even slightly interested in discussing the air conditioning or the furniture, he was just interested in getting his money. My friend put the payment through but there was a delay before he received it, and he was really unpleasant and told her we had to leave immediately. When she assured him she HAD paid, he carried on being quite threatening and saying we had to leave by noon the next day. I could understand he was worried he was not going to receive the balance of his money (£2000), but he had received £900 deposit and he had not sent any kind of reminder. We then tried to negotiate for a reduction in the price as the villa was not as described. We had seen cheaper ones of the same size which were not described as fully air conditioned, so we had not taken them and it seemed really wrong that we had paid him a relatively high price for a feature we did not receive. When the payment went through, he still would not discuss the issues. And he hasn't amended the description of the villa on Owners Direct, which we booked through, which means other people will get caught out the same way.
Zeki went and bought four fans for the children to have in their rooms, and he was as helpful as he could possibly be, but he had been told the reason the downstairs unit wasn't working was because of lack of enough electrical current and there was nothing that could be done, which just didn't seem likely to us as the other units worked fine. They would change the wiring this winter, he thought. The teenagers thought they would be able to get used to sleeping in the heat, but after a couple of nights they weren't getting any sleep so all 8 of us ended up sleeping in two rooms, which was obviously not satisfactory at all. The last time I shared a room with my children on holiday was when they were tiny.
We ate our meals at the outside table, which was very pleasant under a good shelter with wisteria growing all over it. However, a group of Turkish people arrived and they wanted to use that table too, obviously. Zeki tried to 'broker a deal' so we could share the covered area, which was tricky as there was no other shade for us while they were at the table. So we moved our inside table under the covered outdoor area, so everyone could sit under it at once. However, they didn't want to do that, so Zeki moved the outdoor table in front of their villa and put up some umbrellas, which they were happy with. Zeki really did bend over backwards to try to keep everyone happy and he went above and beyond, even taking my son to hospital in Bodrum one night when he had had food poisoning a few days and was getting worse. (Incidentally, the hospital visit was a bit alarming as no-one spoke any English - fair enough in Turkey, I suppose - and the doctor kept shouting to the waiting room to see if anyone knew any English to talk to us. We were in and out in about four hours, which included a stool test, an antibiotic drip and two bags of saline and electrolyte fluids. They didn't take any medical history or ask about any allergies to drugs such as penicillin, which my son IS allergic to, and they didn't treat him until we'd paid. They wouldn't or couldn't deal with our insurance company, but the whole treatment was only 141 lire, about £35. All in all I was reasonably impressed with it. But I digress.)
So the main problems were the air conditioning, sorry to keep harping on, and to a lesser extent, the shared furniture. We were lucky and worked it all out, but if you happened to book a party of 12 who all wanted to sunbathe, and there was another party of 12 next door, also wanting to sunbathe, it would have been terrible with only 6 loungers. In the second part of our stay, 11 French Turkish men aged 20 to 25 moved in next door, and they were a bit loud and lively, to say the least. However, they soon calmed down after a couple of nights out on the town, and they didn't really disturb us much after their first day, where they got up at 6.30 and went crazy in the pool. We had fun practising our French and they were pretty well-behaved compared with what they could have been like. However, we felt a bit aggrieved as Berkay had definitely told my friend, in writing, that the villa next door was rented out to an English family. So if you're really keen on a peaceful and private villa holiday, best not to risk this one!
Having said that, if the air conditioning was sorted out, or at least described honestly, then it was really a nice villa. It must have been refurbished pretty recently and it was all very clean. The rooms were big and the beds were comfortable. Good quality furniture and plenty of space.
Usually in a villa there might be a few leftover dishwasher tablets, washing powder, salt and pepper, oil and so on, but you will need to buy all of that when you arrive, or bring it with you. There is an outside barbecue and Zeki lent us a good fish grill for it; you need to buy charcoal, matches etc. Turn right out of the villa entrance and it's five or ten minutes walk down a steep hill to a supermarket called Migros, which sells everything you need. We didn't hire a car and could easily walk into Torba for restaurants, plus we booked some boat trips and a visit to Pammukale with a man in a tourist office down the main street. This was much cheaper than booking through a hotel and the tours were OK and very good value. We also took the local minibuses into Bodrum a few times. It takes about fifteen minutes and costs under a pound each (3.3 lire). We went into the clothes and goods market on the Tuesday, and the food market on the Thursday and Friday. Definitely worth doing.
It was about twenty minutes' walk down to the sea at Torba, with all the beach space occupied by hotels or cafes. You can sit on their sun loungers as long as you spend money on food and drink with them. It's either a pebbly beach or a wooden pontoon. Quite nice to swim from.
The views from the villa are lovely, and it was nearly always breezy enough to be pleasant. I think that covers all I wanted to say!
fantastic holiday lovely villa very good porter in villa total every thing very good and i recommend to any body
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