Let me tell you this first, stay away from this place if you want a decent vacation with your hard earned cash. The Management is absolutely clueless about how to manage this place. Customer Service is awful! We had 3 rooms for about a week early Aug. My brother's room - his bed - was completely covered with ANTS two nights in a row. Third night his room was changed to another building and some Baklava was sent to him as complements (free at the buffet with meal :) My sister's room had a leak from upstairs in the middle of the night. We talked to a so called Manager who turned out to be not fluent in Turkish and English. I don't know what he spoke? He took some notes and did nothing. One of the rooms were charged 51 Turkish Liras for a boat ride that never took place. Once complained, it was reimbursed, no apologies though. My sister wanted to extend her stay one more night, and it was okayed by the front desk. Her last day she got notified to vacate the room. The answer was we could not get a hold off you! - really - no phone call, no text, no email - perhaps a note at the room? Nothing!!! Needless to say a complete disappointment!
Internet is not free and extremely expensive. You must buy your alcoholic drinks outside of meals. Beer and Wine served with meals are Awful! If you need to drink water between the meals, it's $5 Turkish Liras. If you want a decent cocktail it is $25 Turkish Liras and up. If you go to your room before 12 midnight you cannot sleep and the reason is horrible and loud music played at one of the bars. No entertainment at all. One night of some dance event and that was it. Buffet style food was beyond bad. Same stuff over and over again. Perhaps, the meat and veggies served were the lowest quality they could buy.
It's sad that how pictures could be deceiving!
- Official Description (provided by the hotel):
- Bodrum Rixos Premium will provide the highest level of guest satisfaction and above the expectations of our guests will continue to live in a vacation.Our guests experience all the delights of international cuisine a la carte in restaurants, The body which is necessary for your health, including health and beautyproducts you can find everything in the Spa Center. 1 Indoor swimming pool, 2 outdoor pool area, kids club, water sports, diving school and lebanese-stylenightclub and restaurant.In case of need, medical consultant with the 24-hours clinical services are available. ... more less
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- Also Known As:
- Rixos Premium Bodrum Hotel Bodrum
- Bodrum Rixos Hotel
- Rixos Hotel Bodrum