We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“our first holiday and our worst!”
Review of Club Aqua Ortakent

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Club Aqua Ortakent
Ranked #28 of 28 Hotels in Ortakent
York, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“our first holiday and our worst!”
Reviewed October 18, 2011

We arrived on the 13th of august 11 to find noone at reception but was only waiting about 5 mins and when someone did come he just seemed cold,there were no welcomes or nothing and never had one smile on his face.

We then got shown to our room by another man who was just the same no smile just plain grumpy like he hated us,walking up the hall way to our room was a big puddle of water.
We get in to our room and have a look around to find the bathroom was in a right state,rusty,ceiling looked like it was going to cave in,water dripping from the ceiling,the worst bit was the toilet and it had white and brown stuff in side of it,it was wonky when you sat on it.even the shower was just a mess broken shower holder mouldy tiles.

The sheets were changed once.

I actually liked the food even though it was always pasta it did have other things too.

I hated a couple of the staff there it just felt like they were always talking about you and made you feel un easy but they are some really nice people there too,one inperticula that just did not smile once and always looked like he hated brits here and wanted to kill us but forgot to get his name.
they only do fizzy drinks,beer,water,tea,coffee.oh and not forgetting the 10 million cats that apear out of nowhere when it food time lol just give them a boot.There was one cat that followed us every where and he had a sore face looked like it had been dragged by a car or something.

And the pool was green when we arrived the water vents around it some were missing or broke and a few days before we left the pool turned bloody brown! full of sewage but it quickly got cleaned and went blue,a better colour then when we arrived.

please do not go through reps to book activities either,they charge double that is the mistake we made,that was the worst part about the holiday for me out of everything.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rachael jay g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

27 reviews from our community

Traveler rating
    1
    0
    4
    4
    18
See reviews for
8
9
2
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Polish first
  • Turkish first
  • Any
English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 7, 2011

DO NOT go to this hotel. There is no food on the all inclusive and the only drinks they served was red or white wine. The pool was contaminated and could not be used. Human waste bubbled up through the toilet, the shower was hanging off the wall and water poured through the air con. On Monday 5th of August 2011 the hotel inspector came in and shut the hotel down. Everyone was transfered to other accomodation. This was a holiday from hell. STAY AWAY FROM THIS HOTEL AND THE SISTER HOTEL IN GUMBET WHICH WAS NOT MUCH BETTER.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank kim p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ortakent hotels

Knutsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2011

where do i begin??? i"ve been back for a week now and i"m still horrified. i"ve read the other reviews and they speak of the green pool, well it went brown/black. that hotel needs shutting down, no burning down! i tried daily to get us moved but no joy. the food? well the smell, the lack of it meant my meals were eaten out. that was my 3rd trip to turkey and have never in my life seen such a poor quality of hotel l!!!!!! words can not describe just how bad this hotel is. as for the cats- i am a cat lover and found the one which was known as scar face because half his face had been bitten off very upsetting. my mother felt so sorry for the poor thing she got some meat ( only god knows what type of meat) and gave it to him, well my friends, scar face had one paw in the grave i"ve seen bigger mice. however even he wouldn"t eat it!!!! if you"ve booked to go there change now. if your foolish enoughto go do feed scar face. he"s a survivour and i reckon will live on ha ha ha . helen, knutsford.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank helen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2011

After 8 days the full story has Unfolded
The pool is fish Pond green and not been cleaned for 3 days,about the same time the wine rAn out and vodka is sporadic
The room stoPped being cleaned and the towels are all a bit bloodied and brown
Beds are unmaid and the food has taken a turn for the worse
Overall you need to be non expectant of English standards but ok for less

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cheapncheerfulplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2011

we arrived at 4am the 27th june to be told we had no rooms booked for 9 of us and we had the confirmation in October we had to stay in the foyer 9 of us on 2 sofas 5 chairs.
we was not given any drinks had to wait till the next morning to get it sorted at 11 oclock turkey time. ll we heard was complains from the current visitors about horrible food, rooms, no hot water and ran out of booze 2 days before we arrived. what we did see the of the food it looked horrible.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank tracycrutchley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2011

We arrived at this hotel around 4am in the morning, we were greeted by other brits telling us to go back this hotel is awful, it had ran out of beer a few days earlier, the pool was green and dirty, there was no hot water, the food was NOT edible!!We walked into reception to be told we didnt have a reservation and that there was nothing they could do for us, and had no rooms for us to stay in!!We ended up stopping in the foyer on chairs as we didnt know what to do, the only drink we were eventually offered was tap water!The staff weren't friendly and seemed to find the situation very funny. As the morning progressed we found more brits telling us more horror stories regarding the hotel. How people had changed rooms that many times and to accept a room on the first floor, luckily for us in the afternoon we finally managed to get transferred to a lovely hotel and didn't have to stay at this hell hole!!!!Ignore what travel agents say this isn't even a 1 star hotel, there were flys everywhere and no one that spoke to us could say anything positive about the hotel!!!!!!!

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank feralsssshhhhhH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrexham, United Kingdom
1 review
Reviewed June 29, 2011

We arrived at 5.30am on Monday we were put in room 213 were the curtain was hanging off, sockets hanging off the wall including the hairdryer one in the bathroom!, and the dirty toilet would not stop running. We were moved to 600s the next day to find a slight improvement in the room double bed ect but the problems were still happening. The bathroom ceiling was warped and the shower water from upstairs was running down the walls in our bathroom. it looked like the sinks were painted white and the glass shelf a broken corner was missing i bought a bottle of bleach and used the whole bottle on the bathroom to try and get it up to a clean standard. We had the room cleaned once in a week also asked 7 times for towels the cleaners said there wern't any. Food was very basic and sometimes not enough to go round we ate out on 4 nights we had a couple of nice meals from Viras on the beach and also went to Bobbys For a big breakfast. Overall this hotel needs alot of work sometimes the pool looked green. and plastic grids missing around the edge were kids were running around. I will never stay here again

Room Tip: From what i hear all rooms had faults..
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bigpainter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ortakent hotels
0.0 mi away
Lighthouse Beach Hotel
Lighthouse Beach Hotel
#11 of 28 in Ortakent
3.5 of 5 bubbles 175 reviews
0.0 mi away
smartline Petunya Beach
smartline Petunya Beach
#3 of 28 in Ortakent
4.0 of 5 bubbles 1,279 reviews
0.0 mi away
Cocos The Club
Cocos The Club
#1 of 28 in Ortakent
4.5 of 5 bubbles 415 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Sofabed Hotel
Sofabed Hotel
#5 of 18 in Ortakent
4.0 of 5 bubbles 64 reviews
0.0 mi away
Kefi Beach & Suites
Kefi Beach & Suites
#6 of 18 in Ortakent
4.0 of 5 bubbles 16 reviews
0.0 mi away
Megg's Bodrum Beach Restaurant & Hotel
Show Prices
Show Prices
Show Prices

Been to Club Aqua Ortakent? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Aqua Ortakent

Property: Club Aqua Ortakent
Address: Deniz Cad.No:49 Yahsi Ortakent, Ortakent, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Ortakent
Amenities:
Swimming Pool
Hotel Style:
Ranked #28 of 28 Hotels in Ortakent
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Aqua Ortakent 3*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Club Aqua Ortakent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Aqua Ortakent Hotel Ortakent
Magic Route Bodrum Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing