I chose this hotel for myself and two teenage boys because it had a fitness centre a pool and was close to the sea. Apart from the sea these essential requirements were not on offer in the first week of April as the hotel was not ready for business, and the management were in clear breach of contract. My boys were extremely disappointed by the lack a pool and instead of the relaxing holiday I had envisaged I had to devote my time to entertaining them away from the hotel. The receptionist worked extremely hard to make up for the appalling management decision to risk their reputation for just one guest's money, but it could not make up for abject management failure. I asked the manager Mr. Cetin Buyukberker why he had made such an unprofessional decision. He offered to take the boys to a friend's hotel for a swim and a reduction on a room if I chose to come back in the future: insult to injury! I asked him what percentage of my fee covered the amenities that were not provided so that that amount might be deducted but he declined to say or make a reduction. If you want and expect a professionally run hotel as I do then this is not the one for you. Letters of complaint are on there way to Mr. Ahmet Barut, chairman of the Turkish Hoteliers Federation, the Turkish Culture and Tourism Office and Expedia
- Official Description (provided by the hotel):
- Location Located in Ortakent, this hotel is within 6 mi (10 km) of Bodrum Dedeman Aquapark, Midtown Shopping Center, and Dibeklihan. Bodrum Castle and Bodrum Windmills are also within 9 mi (15 km). Hotel Features A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Room Amenities All 42 rooms boast deep soaking tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are LCD TVs with satellite channels. ... more less
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