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Review of Bella Casa Hotel

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Bella Casa Hotel
Ranked #86 of 101 Hotels in Gumbet
Reviewed October 23, 2011

This hotel ia the worst we have ever stayed in. The reception staff demanded money to get a room with a balcony with no receipt being give, DO NOT exspect you Med Holidays rep to help with this at all. The food was disgusting and NO english food was available except burger and chips, which was fine because we had no kids and ate out through fear of picking up something like most of the people did during theire stays, apart from the cats in the resturant who looked quite healthy the All Inc food was no way 4*!!!. The staff at the bar tried their best with what they had ie: the beer ran out several times and no Vodka or wine was to be had most of the time. The rooms are like prison cells, damp musty and the fridge never worked as for a mini bar what a joke. I had to get my own toilet roll atleast twice and the sheets were changed once after 10 days. As for HOT WATER....don't even think about getting a hot shower, during our 2 week stay the water was tepid twice...( due to a change in the weather hot water was available during 08:00 and 10:00 then again between 18:00 and 20:00, so they said) but the manager never paid the bill we found out..!!! There was no entertainment just very loud music belting out round the pool all day, and VERY LOUD screaming and shouting all night which the so called Security guy did nothing about . Please do read the reviews on this place as I would hate anyone else to have their holiday ruined by staying here.....If it wasn't for the people we met then this would have left me in tears.(as several of the other guest were). Please beware of this hotel.

  • Stayed: October 2011, traveled as a couple
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Thank JoJo69_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 - 21 of 171 reviews

Reviewed October 17, 2011

Well I've just got bak from a good holiday :-) .. But I thought I should report on this one .. The. Hotel Bella cassa gumbet is a 2 or 3 star at a stretch .. The biggest down side was the food ( as in the lack of choice , only one or 2 main dishes every night , if your a veggi you'll stave .. But to eat out isn't expensive bout £12 for a meal and a beer) and general over all condition I guess was poor .. Best to say if ya don't pay a lot then it's ok but there are lots better as the locals all took the mickey out our DES res !! Hey ho .. That's all I gotta say

  • Stayed: October 2011
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1  Thank catcoltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

Beauiful weather, lovely hotel. 120 steps to our room but was clearly advertised as unsuitable for people with walking difficulties.
Food was plentiful and healthy, both enjoyed it.
Pool was clean and refreshing.
Plenty of alcohol!
Staff friendly.
Close to beach and nightlife.
Only downside was no hot water whilst there but we are the type to make the best of things and for £500 for 2 people all-inclusive with flights this holiday was a bargain.
We really had a lovely time.

  • Stayed: October 2011, traveled as a couple
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2  Thank Ann p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2011

I stayed at the Bella Casa with 10 friends for a week and we thoroughly enjoyed our time their.

There was plenty of food on offer with everyone always fonding something they could eat (especially as two of our party were veggies).

  • Stayed: July 2011, traveled with friends
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3  Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2011

Not up to the highest standard and no way this is a four star hotel.. The food is terrible and the staff can not speak English only when they want a tip.The drinks are very poor and so is the service. Would not go back to this hotel and yet i love turkey and traveling.

Tony & Deborah.

  • Stayed: September 2011, traveled as a couple
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1  Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

ok here we go ! arrived at the bella casa suites at 5.00am tues 30th aug to check in and was told they had overbooked and that we had to spend 2 nights in a hotel over the road !.tried to discuss the matter with the guy on reception and was told that was it nothing they could do .so we were put into a taxi and over the road we went ,the place they put us in was the blue pearl !!!! nothing more than a bar with rooms we were showed to our room and i could not believe it ,i would not have kenneled my dog there (honestly).we got our heads down and the next morning i went back to bella casa reception ,to my surprise there were people checking in !!!!!.reception told me that we could move back to the bella casa the next day and for the inconvieniance they were going to upgrade us from a club promo room with land view to a suit .also free safe and late checkout .
luckily the club med rep popped in coz she had heard that there were english couples being put into the blue pearl later investigations found that because it was the turkish holiday the hotel had given away not just our room but other english couples rooms to the holidaying turks (nice eh !).
we moved to the bella casa the next day and was showed to our suite (not too bad)with the exception that the air con was not working properly! 5 visits to reception and a kick off in the hotel office re air con they sent 4 turks up to the suit apparently they re gassed the unit outside it was still pathetic! i asked if we could change suites reception gave me a key to another suit and asked if iwould like to have a look first before we moved,we opened the door to the suite it was lovely, one problem there was someone still in it !anyway we ended up staying put.........
the food was not great my wife had terrible stomach for 3 days and we ended up eating out most of the time .
maintenance of the hotel was poor !
the pool was always cloudy .
some of the bar staff were quite rude,
cleaning was done daily but not to a very good standard.
all inclusive at this hotel is a waist of time forget it !
evening entertainment was kids disco same every night the animation team are honestly rubbish.
there was some very nice characters though levent and his mate the hotel hairdressers and the water pipe man.
we were at this hotel for 14 nights. we had a incredible time in gumbet thoroughly enjoyed our time only downside was the hotel.in my opinion this hotel caters for the turks if ur english they will push u too the back and treat u like a second rate citizen.

if your thinking of booking this hotel and attracted by the cost dont pay the extra monies and book somewhere nice!!!

Room Tip: dont book this hotel
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  • Stayed: August 2011, traveled as a couple
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1  Thank Raceeycraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

I've been going to Gumbet for the past 7/8 years, and have heard stories about bella casa, both good and bad, so I didn't know what to expect really.

Me (18) and my friend (20) arrived on Tuesday at about 11.30pm, and found that the all inclusive bar was closed so we were unable to have drinks. We were taken straight up to our rooms and our luggage was carried for us. the room was average, unfortunately we had no balcony but the room was clean enough so we didn't complain. It was 101 steps to our room which got a bit too much as you can imagine, 101 steps after being in the sun all day was not ideal at all! My only complaint about the hotel really is that Turkish guests were given different wrist bands and were given different treatment. The staff are nice enough, some of them seemed fairly miserable though, and some of them speak barely any English which was confusing.

Although the hotel is located quite far out, the bus is only 2.75 lira and it takes you straight into the town centre, and you can stop wherever you want just let the bus driver know. If you would rather walk, it is a lovely walk along the beach which will eventually bring you out to the town (about 10 minutes).

Opposite the entrance is a little ally which takes you to bacardi beach. Prices are a bit expensive but the beach is lovely and the staff are too.

  • Stayed: August 2011, traveled with friends
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3  Thank belle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bella Casa Hotel

Address: Adnan Menderes Cd. No 85, Gumbet 48400, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Gumbet
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #86 of 101 Hotels in Gumbet
Number of rooms: 100
Also Known As:
Bella Casa Gumbet
Hotel Bella Casa

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