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“Don`t be put off, under new management and great value.”

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Royal Palm Beach Hotel
Ranked #27 of 98 Hotels in Gumbet
Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Don`t be put off, under new management and great value.”
4 of 5 bubbles Reviewed September 28, 2011

This hotel is currently under new ownership and will improve trust me, the owner of whom i met one evening in the bar is from Miami and he intends to make it a top notch place to stay and he was a lovely man. Let me share our experience of our stay for 1 week from August 1st 2011.

Food is fab for an all inclusive, fresh and lots of it. I love chicken so i was in my eliment.
The pool areas were very clean and well maintained.

Bar area was small but did the job and the booze was also very good.

The staff were very helpful and friendly but struggled to speak English sometimes.

The rooms were cleaned and bedding changed daily by very polite staff.

The only down side to this place and i did raise it with the owner before leaving and he is sorting asap is that the water pressure for the showers is poor in the rooms, sometimes non exsitant depending on what time of the day you wished to shower. It is obvious a water pump was required!!!

I would defo go back to this hotel and if the fault was rectified then word would soon get around as to what great value for money this place is.

Cheers

Bozzy (Exeter, Devon)

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bozzy307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 25, 2011

Dirty filthy disgusting hotel do not stay here save your money and go elsewhere the all inclusive finishes at 10.30pm and they rarely have any wine only spirits you can pay extra for. If you value a relaxing holiday with a bit of luxury please do not waste your money. Complained 4 times in 1 day to get my room cleaned and still this did not happen

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank London2008London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cihan N, General Manager at Royal Palm Beach Hotel, responded to this review, April 1, 2012
Hotel under new management and ownership. It has gone through major renovation and upgrades in 2011 and 2012. As I write this reply, our bathrooms are being fully renovated to be ready for May 10 2012. Please disregard bad comments made earlier. Hope to welcome you back again with our new management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gumbet hotels

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 17, 2011

this was our third time to turkey first and last time to this hotel!!! the only good thing to say is that the room was clean and comfortable. the food is chicken chicken and more chicken, oh once or twice we got turkey!! all with chips or wedges. salad was run of the mill only what you would expect given that by the end of the first week i never wanted to see chicken again!!! the drinks are watered down, another person staying there challenged the bar staff and was told they are told to do this by the management.all inclusive finished at 10.30 on the dot but as the drinks were water with a mixer it didnt really matter. the bar staff are rude,they dont smile insist you bring back your glass, thats if you were lucky enough to get one, plastic cups were generally what you were served with, in order to get another drink. now the entertainment...... if you like 18-30s holiday type music from 10.00am until 10.30pm then this is the place for you... it was loud, loud loud!!! all day and all evening and the same songs played over and over again!!!! i dont mind this music but it was constantly played with little or no thought as to its repetitive content. the first week we were there we were probably amongst eight british people, the rest of the hotel were from Germany, Holland , France and yes Turkey. The staff served the Turkish people before anyone else and they always got a glass and not a plastic cup. Now we come to our last day..... bear in mind i had booked and paid for an extra night as our flight had to be changed to the flight company going bump, and we were not due to be picked up from the hotel until 3am this morning.... so friday we went out for the day only to come back and have the staff walking around the pool area with copies of our passports , looking for us, demanding we come to reception. There i was greeted by a a so called receptionist who insisted that we had to book out of our room as they had no notice of the extra night i had booked.I asked for the paperwork, and there it was the extra night. no she said it wasnt on their computer. I asked for the manager, tried to explain to him, showed him the paperwork but he also said not on computer. i then insisted they telephone the travel company, she asked for my reference, and confirmed that it was on the computer and then the Manager said he had now found it!!!! we were made to feel like criminals, with other guests in reception watching the whole thing. no apology. absolutely couldnt care less about the humiliating way they had treated us. rude, surly and totally do not know how to treat their paying guests. please read this review this has got to be the worst hotel for rude ignorant staff, they all need to take lessons in hospitality. i would never go back .... and the final insult ... i asked for a 2am alarm call this morning.... you guessed it they couldnt even be bothered to do that.....

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank catlover06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cihan N, General Manager at Royal Palm Beach Hotel, responded to this review, April 1, 2012
Hotel under new management and ownership. It has gone through major renovation and upgrades in 2011 and 2012. As I write this reply, our bathrooms are being fully renovated to be ready for May 10 2012. Please disregard bad comments made earlier. Hope to welcome you back again with our new management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palm Beach Hotel

Property: Royal Palm Beach Hotel
Address: Metin Akman Caddesi Asarlik Mevkii, Gumbet 48400, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Gumbet
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#12 Romantic Hotel in Gumbet
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Palm Beach Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel under new management and ownership. It has gone through major renovation and upgrades in 2011 and 2012. Only 35 meters to the beach. 3 minutes to Gumbet and 7 minutes to Bodrum Marina and City Center. Please disregard bad comments made earlier under old ownership. Hope to welcome you back again with our new management! ... more   less 
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Also Known As:
Royal Palm Area Yaliciftlik
Hotel Royal Palm Area

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