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“enjoyable stay at Clup Paloma”

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Club Paloma Apartments
Ranked #18 of 101 Hotels in Gumbet
Certificate of Excellence
Reviewed August 10, 2013

This was our second trip to Gumbet - having stayed at Queen Resort in 2011 we decided to return to Gumbet but choose another hotel just to get variation. We had been happy with Queen resort and therefore were a bit hesitant to change, but decided to give Club Paloma apt a chance to impress and they did manage to a exceed our expectations.
We arrived at midnight, and were quickly escorted to the second pool apt no 608 (upstairs). At arrival we were kind of dissappointed having to be by the smaller pool, but it quickly proved to be excellent choise as the smaller pool was more quiet, evenly deep at 140 cm (so that I could stand on the bottom as I cannot swim properly), easy to access and overall more our style.
Apt 608 is in a corner, with a palm tree just next to the balcony. That has its advantages while the palm was giving much needed shadow in the afternoon but as it was blooming, it also dropped its flowers directly to our balcony and oh boy did those seeds hurt when you stepped on one. We purchased a broom and cleaned the balcony two-three times a day.
Apartment was spacious, with 4 beds for the 3 of us, shower, toilet, small kitchen with also 2 sofas to give extra seats. There was no wardrobe or closet, but there was a hanging rod on the wall with lots of hangers and few shelves to store our clothes. we watched BBC morning news but most other channels were turkish. Two airconditioning units cost extra 5 euros per day, but in July/August heat that wast a must and well spent money. Safety boxes can be rented in the reception for 2 euros a day.
wifi was working quite well at the poolside and as our balcony was facing the pool, it was actually ok at our apt as well. During the 2 weeks I recall having experienced 2 or 3 days when the wifi was out of order, but the reception sorted it out quicly after we had noted them.
As this was self catering for us, we did not try restaurant food. Turkish night was offered on Tuesdays, for 30 YTL plus drinks as well as Sunday fish night for the same price. Bottle of Efes was 8 YTL and diet cola 4 YTL. There is also a small minimarket, which they even opened for us at arrival night. Prices at the market were higher than in nearby shops (like SOK food store about 200 m walk to the main road) except that the icecream was just the same as elsewhere.
Location wise this is excellent place: quiet but still very short walk to the restaurants, shops and mainroad. Our apartment was at the back of the property, and there is a strongly barking guard dog next door, which woke us up with his barking a couple of mornings, but other than that, no noise. The main pool area, however, might be different story as the pool bar was open until late some nights.
There was an incident with a young child pooping into the children pool (which water is in connection to the larger pool), and his parents did not pay any attention to this. Or at least, they did not bother to inform others or staff either. The "accident" was noticed by some other adults, who quickly reported it to the staff who rapidly emptied the pool, washed and desinfected it and I think it did not cause any problems - at least we were okay and seemed that sampe people were returning the next day so nobody got sick, luckily.
.I just read some UK people complaining about their stay and it seemed that they were indeed treated badly as I would not have accepted change to the Paloma hotel from these premises as an upgrade. However, I cannot tell if it was racist against british. I am a Finn, and there were also lot of Swedish and Danish guests. We had no trouble whatsoever, and we enjoyed our stay very much. Our hotel bill was also accurate to the point. Overall we had very good stay, would happily return again.

Room Tip: I would choose room by the second pool with either balcony or patio facing the pool. Especially blo...
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  • Stayed: August 2013, traveled with family
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4  Thank Mari6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 - 82 of 172 reviews

Reviewed July 31, 2013

Paloma apartments and pool were clean and tidy however staff and management appalling.

Looking forward to a family holiday back to Paloma apartments Gumbet, a party of 23 booked in October 2012 to stay at the Paloma for 2 weeks in July 2013. 8 apartments in total. On arrival to the apartments (Friday 12th July 2013) we were greeted by management and then told to speak to them in private. We were told there were NO rooms. We were offered an upgrade (downgrade) to the sister hotel with half board for 2 weeks however, after staying there last year, we did not want to return. We paid for an apartment 8 months in advance, not good enough. We also seen a large group of scandanavians arrive after us and were given rooms on arrival.

We had to stay at the sister hotel for the night and was told to return by 12 the next day for rooms. We eventually got the rooms and unpacked, not a great start. One party also requested joining ground floor rooms due to having a small child in a pushchair and a disabled mum and was given 1 ground floor apt and first floor apt at different ends of the hotel. We stayed in room 607 and was seen by the house keeping manager who we informed the shower door did not close properly and the lock on the front door kept jamming. This was never sorted.

The room card that they provide you with is a system that does not work. No swiping of the card, just inform the bar staff/shop worker of your number and sign a receipt. One family member had receipts signed 'elvis presley' when he wasn't even on site at time of receipt, and was demanded to pay the bill before departure.

The staff were unfriendly towards the group for the remaining 2 weeks and couldn't do enough for the non uk arrivals. We also seen another british family sent to the sister hotel for 3 nights due to no rooms.

If you are booking a holiday to Turkey, I would NOT recommend Paloma to stay at. Try Sami beach or Jasmin.

Staff are racist towards the British and want non uk holiday makers there. The exchange rate is better than GBP in other countries and therefore will bend over backwards for them to get them rooms and good service.

Gumbet is great for restaurants and bars, will definitely book again but will NOT be returning to Paloma.

  • Stayed: July 2013, traveled with family
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2  Thank claire b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

Me and my family of 32 stayed here last year and it was one of the best holidays I've been on. So we thought it would be the same this year - obviously not. We got there on the 12th July 2013 and after a day of travelling we got told there was no rooms available so we had to stay in the hotel across the road and as we were walking there 2 coaches of non English people turned up at our hotel and were given their rooms straight away and the manager said 'their not English we don't want to upset them' discrimination to English people. On the second day we went back to club paloma to get our rooms we paid for and we waited and waited and finally got them, throughout the holiday we were ignored by the bar staff, I definitely wouldn't stay here again as club paloma simply doesn't like the English. So if you're English don't even waste your time booking to stay here.

  • Stayed: July 2013
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1  Thank jessyxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

On July the 12th 2013 we arrived at the club paloma there was 25 of us. We should of had 8 rooms but they didn't have any available. They told us we had to stay at the paloma hotel. July 2012 we had people stay in there and I was horrible you couldn't move it's jus so close together and feels like your in a box!. So we stayed there for one night. We went back to the club paloma the next day. They told us the rooms will be ready at 12:00 we was still waiting at 5:00 for some of are rooms. A couple of the staff was nice but the rest of them were a waste of space. They made us feel unwelcome, and they didn't want us there. On are last day we had members of staff ask us if it was are last day we replied yes, there response was GOOD. If you want a good British holiday in turkey, I advisor you never to stay at the paloma because its just full of Swedish, Dutch, and overs. And horrible staff.

  • Stayed: July 2013, traveled with family
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2  Thank daniel b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

We arrived on-time to the hotel to find 7 other groups of British travellers already waiting in the reception. The manager asked us all to join him were he informed us that due to a problem with our travel agents there was no rooms available and offered us our 2 weeks over the road at the Paloma hotel which I and some of the others know is a downgrade so we refused. After a lot of talking we all agreed to spend 1 night there as he eventually said rooms would become free tomorrow so our bags we taken but as we were leaving a coach of Scandinavian travellers arrived to be greeted with drinks and there room keys. I asked the manager how when he told us there was no rooms he could do this to be answered with they are not British and have reservations. I asked what about our reservations and he replied we must look after them first and went back into his office. When we eventually moved into this hotel the next day it was a nice place but found that for the next 2 weeks we were second class to the other guests by being ignored at the bar and restaurant so we agreed to just eat and drink away from the hotel. This part of Turkey has become a lot more expensive than last year but even with all the issues still had a good holiday.

  • Stayed: July 2013, traveled with family
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3  Thank Rhino33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

just got back from 10 night stay, apart from the hotel being overbooked on our first night and hard to stay at sister hotel 5 mins away which wasnt a great start when you arrive at midnight ive got to say our stay was amazing,to compensate we got free air con for 2 apartments and a free safe. all the staff are so nice they make your stay so enjoyable nothing is to much trouble and are so friendley.the hotel is spotless clean the pool area lovely with plenty of sunbeds. the food is lovely and reasonaley priced . 5 mins into gumbet and bar street with loads going on, great places to eat would say gumbet house best place to eat and lotus bar. if your reading this book this lly hotel you wont regret it one bit, totally fantastic.

  • Stayed: July 2013, traveled with family
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Thank hodykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

Rooms are spotless plenty of balcony space and plenty of sunbeds around pool, 2 big pools and 2 children's pools, staff are very friendly close to everything beach/bars/restaurants etc nothing I could fault. shop prices very reasonable too, food at hotel can be quite pricy we ate outside of hotel at nights plenty of places close by mistral bay and windy bay excellent and kids eat free n free bottle of wine

  • Stayed: July 2013
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Thank emmhus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Paloma Apartments

Address: Albay Kemal Topal Cad. No:13, Gumbet 48400, Turkey
Phone Number:
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Gumbet
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#7 Romantic Hotel in Gumbet
#9 Family Hotel in Gumbet
#9 Best Value Hotel in Gumbet
Price Range: $24 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Paloma Apartments 3*
Number of rooms: 68
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Also Known As:
Club Paloma Apartments Hotel Gumbet
Hotel Paloma Apartments

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