We booked and paid for the 'Ocean View Suite' in advance on Booking.Com and arrived to find that it 'wasn't available' on arrival. This is the only explanation we received by the way. The man on the front desk was embarrassed - we got the feeling he felt bad about what had happened but didn't have the pull to make anything happen for us.
In short, we got thrown into a Pool Room and were told that our money would be refunded within a week of our stay (difference between Ocean View and Pool rate)... to date we haven't received this refund.
Please don't stay here.....
I have the feeling they overbook at the time... luring people to stay by offering an Ocean View Suite at a pretty cheap 'last minute' rate... which is never actually available... so you end up in a dodgy room out the back. We searched for the hotels available while out for a drink on our first night (to calm down after the check in nightmare) and the Ocean View Suite was still showing availability for that evening!! Unbelievable!!
There are plenty of other B&B's and hotels in Turkbuku that you'll have a better experience at than here.
- Also Known As:
- Costa Blu Turkey/Golturkbuku