This was my second stay in this hotel but it was self catering this time. Our one bedroom apartment was very clean and surprisingly spacious. The kitchen equipment was far better than expected although we didn't cook very much but it was perfectly adequate when we wanted to. The linen was spotless with the bathroom being cleaned and the towels changed daily which was almost embarrassing as I am very aware of using too much water in hot countries. The staff were lovely and extremely pleasant and helpful and although we had room 509 this was NOT in the basement but was upstairs towards the rear of the place which meant we could hear the music in the evening but it wasn't loud enough to cause a problem. As always safety deposit boxes and air conditioning was available for an extra charge but this is standard although the air con was only in the bedroom but it did mean we could sleep. The shower pressure was wonderful and for some reason we always had hot water which was great although the hot water in the kitchen tap was lacking pressure for some reason. We didn't complain as it didn't bother us. Our magnetic key which operates the electricity fell apart and an immediate resolution was found and although it was with sellotape it worked perfectly. I admit that as it was heading towards the end of the season things were looking a little worn in places and not as pristine as it would have been at the start of the season but we paid so little for this accommodation that if we had been given a tent on the lawn I couldn't have complained for the price and the gardens etc are very pleasant too.The hotel is in an excellent position close to the beach and the harbour where I go to dive with Aquapro, the bus stops outside the front door, a reasonably sized supermarket is next door and restaurants and shops are through a 'close' just down from the hotel so everything is on your doorstep without being in your face. I fully intend to stay at this hotel again as it is conveniently positioned, clean and the staff are great. Our only disappointment was that we were not allowed to keep our room on until later on checkout day. Our flight wasn't until 2.25am the next morning and we had to vacate at 12.00. We were allowed to keep our safety deposit box without extra charge which was much appreciated and to be fair we were offered the use of a room to shower in at 6pm that evening. Unfortunately it/they was/were occupied until nearly 7pm as quite a few people wanted to use it/them but as we were the last people in to use it, the room we used was pretty appalling and littered with wet towels and rubbish people had abandoned. I cannot blame the hotel for this as it was down to the people using the room previously but it did take the shine off of what had, until the last day, been an excellent holiday. I mention this only to make people aware of the situation and not in any way to blame the hotel although an occasional check by a cleaner may have made the situation better. This is also the ONLY reason I have marked the cleanliness score down a little. What else can I say but that in case case we didn't get what we paid for but far more.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Hotels.com, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Booking.com so you can book your Summer Garden Apart Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Makumba Summer Garden Bitez
- Makumba Summer Garden Hotel Bitez