We were extremely disappointed and dissatisfied with the hotel and the service we received. We booked a double room and were shown to a room with 3 camping style beds when we arrived which we refused. Then we were offered a double room which seemed ok but it was late at night. The bed was rock hard and we both had sleepless nights. There was only a single top sheet which barely covered. When we booked it was classed as a 4 star hotel but the week we arrived the hotel had been down graded to a 2 star for reason which were evident throughout the resort. The staff were not very helpful and hardly spoke English. The food was of poor quality and lacking in choice and often food that was meant to be hot was cold and we had wild cats and kittens begging at the tables for food. The bar regularly ran out of drink but witnessed the barman giving very large measures of alcohol to young females. Our room and bed linen were not changed or no fresh towels provided during our stay. We ate out a few times and other guests were recommending Jasmin Gardens which was 10 mins walk away but worth it as the staff were very friendly and food was good. We only saw a rep on the first day at the so called welcome meeting and he was only interested in selling trips. We didn't even know there was a fitness room and sauna??? We only found out that there was a Turkish Bath on the resort towards the end of the holiday and the guy selling them didn't like it when we said we were not interested. The area's were the rooms are were very badly lit and the steps are dangerous as no lighting. I tripped up a step the first night on the way to the room. This has to be the worst ever hotel I have stayed in and would advise anyone thinking of booking to stay well away. This holiday was meant to be a nice relaxing romantic week for myself and new partner and a break away from stressful jobs but was ruined by the Hotel being such a let down. photo's to follow.
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- Also Known As:
- l`Ambiance Resort Bodrum Hotel Bodrum
- l Ambiance Hotel Bodrum
- l Ambiance Hotel Yaliciftlik