What you have to realise is this is a 2* hotel and as such I have rated it accordingly.
Arrival to the hotel was ok. We were greeted by staff and check in was quick. However when we were taken to our room, things quickly changed. The room was like a dungeon. The room was clearly a smoking room and mould was visible in the bathroom. The room was very small, which we expected hence why we paid for a twin room which sleeps three as advertised by Thomas cook. As this wasn't the case we went to reception and asked for a move. This tool over an hour of fighting with staff about the condition of the room and eventually a reluctant manager moved us room. Second room was better but still small and the bed was broken. The next morning we met with the rep. She stated that it was "strange" to have complaints about the room as it "never happens". Despite this all 4 couples who arrived at the same time had similar complaints. The rep remained unhelpful and this was also reported by other guests. Eventually through our own actions we were given a bigger room which was up to standard.
Food at the hotel was good and reasonable and the chef is very pleasant.
Bar staff are friendly and music is turned off at 12am.
Boat trip which is provided by the hotel is by far the best in the area. I have visited Bodrum 5 times and this was the best experience. I would recommend anyone staying at the hotel try it.
Overall this hotel is on a great location, 5 mins to the front and main area of Bodrum town. I would go back and stay again for this reason. Also based on 2* I definitely think this is reflected on the service we received and rooms we were given. I wouldn't pay over the odds to stay at the hotel but would consider returning in the future. Just expect to fight over your room!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, HRS, Hotwire, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel Istankoy Bodrum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Istankoy Hotel Bodrum