"A beautiful place with great staff" was our first impression; having spent five weeks travelling around Turkey. Pool area and the lounge beds and cushions were brilliant. We even told the manager how nice it all was. Mind you the bar man had no idea about any kind of drinks; even the ones on the list!
However, we noted that another guest said management took ages to fix their air con. Then, after reporting our air con three times for spitting large amounts of ice and black fungal-looking material all over our bed, and the septic smell emanating from the bathroom, the manager could not have cared less, and gave the impression that we were being fussy about it. We didn't choose to be woken up with this at 6am on our deopartre day. (I think air-con problems were the bane of his existence!)
He was extremely arrogant and patronizing, looked my partner up and down whilst she was complaining about his response and attitude, and didn't even apologise for the inconvenience. He wanted to charge us 50 Lira for a late check-out regardless of the early awakening; even telling us we should have called him at 6am to change rooms.
Shame about the manager and the air-con. (And yes the air-con minimum temperature was set at 21 degrees! So the room hardly ever cooled properly). Everything else was fine. (Oh. btw, there was a burglary in one of the rooms the week befiore we arrived).
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- Also Known As:
- Sariyaz Hotel Bodrum