First of all, I hadn't booked Salmakis as part of a package & it wasn't my first choice! I ended up there when another hotel I'd booked further up the coast had closed early for the season.
I arrived at around 01:00 early hours of the morning 15/10/13, as a solo traveller, and knew I was way too early for check-in, but I asked the young man on reception if it would be possible to pay a little extra to get into my room early. I wasn't expecting any freebies, just a bed for the night as per my booking.
The young man's name was Sonar & I'm afraid to say that he was obstructive & surly, I guess he probably didn't have a clue what to do with me! He & his colleague, Mucahit, then proceeded to serve other guests before having the courtesy to finish with my query, and when I did finally get their full attention, they were rude enough to speak only to each other in Turkish totally over my head & excluding me from the conversation. In short, I was told to find a seat in the reception area & wait there (all night!) until my scheduled check-in time. Instead, to kill time, I went for a walk around the hotel grounds and found an out-of-the-way area near the Spa with sofas; I lay down there & spent an uncomfortable night, not even being allowed to attend breakfast as I wasn't yet classed as a guest until check-in!
At 10:00 I headed back to reception to find a different gentleman, Umit, on the desk and was never more glad to find him pleasant, attentive & apologetic about the previous night's events. He checked my booking (for which I'd paid extra for a sea-view) and explained there were no sea-views available for another 2 days; I therefore had no choice but to accept a dark & dingy, garden view (more like a jungle!) just for the time being! I have to say that Umit was great! When I went back for my room change, he made sure I was transferred quickly & without fuss. Thank God for him! Finally, 2 days into my 1-week stay, I was able to begin my holiday in the lovely sea-view room I'd booked at the outset! I never saw Sonar again and can only assume the hotel put him on night shifts where his manner is least likely to be seen, being completely lacking in any kind of customer service.
My remaining 5 days at Salmakis were fine; my sea-view room was lovely, food was great (lots of choice) and the pool area was wonderful! But I'm afraid I found it difficult to get back on track after the initial disappointment of the first 2 days. The layout of the resort is all over the place, on so many different levels (I'd imagine children could get lost quite easily), and it's a health & safety disaster when it rains with slippery steps & slip hazards everywhere !!! they're simply not prepared for any kind of bad weather! Also, I tried to book a couple of tours but could never find any reps at the times they said they'd be there (maybe they, too, are only interested if you come as part of a package deal?)!!! Luckily, it was easy enough to get in to Bodrum Town via dolmus where I did manage to book myself onto a boat trip, and also onto the ferry over to Kos for a day which was beautiful and from which I didn't want to return to Salmakis!
On my last day, I asked another lovely reception chap, Seyhmus, if I could pay extra for a late check-out (as my flight wasn't until 21:40 that evening)... this was no problem at all! In conclusion, I have to ask, why I was able to pay for a late check-out, but not for an early check-in when I first arrived?! Confused.com!
I've travelled around Turkey quite a lot over the years and loved every minute of my time in all the other resorts I've visited. I know it's unfair to tie the entire Bodrum area with the same brush as my disappointing week at Salmakis (at the hands of one useless individual relegated to nightshifts!), but, honestly, I never want to feel so out-on-a-limb as I did at this place as a solo traveller, and it's highly unlikely that I'll ever return when there are other parts of this amazing country more deserving of my time, money & energy.
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- Also Known As:
- Salmakis Beach Hotel Bodrum
- Salmakis Beach Resort And Spa
- Salmakis Hotel Bodrum
- Salmakis Bodrum