Dear El Vino Staff,
thank you so much for making our stay at El Vino hotel the most relaxing and wonderful holiday we have ever had. El vino is the trip advisor winner and now we understand why: because it has the staff that is made of gold! We got super nice service, friendly, professional and sweet.
We got a very warm welcome from Ceren Gabuk, a lovely and very helpful lady who offered us help anytime. You were wonderful!
At the reception we met Gokce Dogru and Deniz Eroglu whose good heart and readiness to face every problem was incredible. A funny story happened during our stay: A little kitten was born on our balcony. I found it alone and hungry, informed the reception and they immediately took it to the vet, had it cleaned and fed. Finally, it returned to the mother and is well now. Great job guys!
Also many thanks to all the waiters at the pool for their kindness, hard work, patience and professionalism.
I am sure other people will see your hard work and appreciate it too.
Best wishes and hope to see you again!
Jolanta Nyczke and Maurizio Boscolo ( Venice, Italy)More
- Free Wifi
- Free parking