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Blue Moon Hotel & Resort
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Reviews (28)
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7 - 12 of 28 reviews
Reviewed August 17, 2011

We stayed at this hotel august 2011, and overall the stay waa quite pleasant. The rooms were clean, food was good especially when chefs set up stands outside for dinner that was good. The view from the main pool area was awesome, breathtaking. The reception was very helpful especially yasemen and emre, very delightful people. One night we woke up to very loud sounds coming from next door, and as soon as we called reception they were at their door immediately to stop the noise which was very good of the hotel. It was half hr bus trip to bodrum central and the bus picked us up from in front of hotel which was also convenient.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Nazdem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

This is not a five star hotel by any means.If you are german,turk or russian this is a hotel for you and the staff. British people are not wanted and are swept aside.The rooms are plain and not equipped well,and if you must go do not take a room on the 5th floor as its right below the pool and bar..utter hell we had to be moved to the 3rd floor. There is no catering for the British at all and after a couple of days it all looks and tastes the same.The hotel is still getting refurbished. Oh it has a fantastic view...............I wouldnt stay here again if I was getting it free and Gumbet aint that great a place anyway. If any other information is required please ask. stayed from the 18th till the 26th of July 2011...People left their cups and plates outside the rooms and they were there for 2 days

Room Tip: take a room on 1st 2nd or 3rd floor only...just dont go
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank podunning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2011

Stayed at the Blue moon June/July for one week and what a week that was!.Arrived at 5pm ish to be told that" we have to wait as room not ready". one hour later off we were marched to our room 110 by the security come doorman Ufuk (apt name).
Room at first looked fine,nice and clean, decent size,comfy bed and basic facilities then we opened the curtains to be greeted by a 30ft wall 3ft from end of short balcony,asked for a different room "hotel full sorry cant change you for 3 days",after a freshen up and wiping up the bathroom floor of water off we went for dinner,1/2hr later we found a table for 2 and asked could it be cleaned off for us to use,after another 1/2 hr we arrived at our table with our food nice but cold,this was the norm throughout the week (when we did get a table) two nights out of the week we gave up waiting and jumped the bus to gumbets Cheers pub to refresh our memory,s about good service and hot food. Getting a sunbed is a nightmare,so it was off to bitez beach most times for us.All in all this is a nice 3 star at most hotel with staff and management who must learn about customer service and how if treated well, people will return year on year,but not us!

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Allan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2011

Just got back from the Blue Moon Gumbet, and whilst we had a great holiday, that was due more to Gumbet and the people we met rather than The Blue Moon which is definitely a case of style over substance.
We arrived very early hours of the morning and were very impressed by the uber cool looking reception and the check in process, which was quick and easy. ( tip if you have any walking issues do not get a room on B5 or B6, as the lift does not go down to them and so you need to go down quite a steep sweeping stair case to reach your room)
The design of the public areas and the pool deck of the hotel more than tips a hat at the Art Deco hotels of Miami. Rooms were newly refurbished, but just not quite there yet. Little things like holes in the tiles in the bathroom where previous towel rails etc. had been, shower screen leaking onto the bathroom floor, badly patched ceiling where previous spotlights removed etc. I know these are all very superficial, but these kind of sum up the Blue Moon, it has ruined the ship for a penny of tar.
As in previous postings, I was shocked at having to pay for the in room safety deposit box, ( a price which varied depending on who you asked ) and even more astounded at being charged 2 euros per day for pool towels ( to be fair they were just small bath towels). Having been to Turkey 3 times, I have never had to pay for these facilities.
The hotel is in need of a big influx of staff, especially as Mehmet & Gokhan left the bar this week, and they were already understaffed then. Also, (and I know this sounds typically English), but the reception staff speak little or no English, but if the hotel is been marketed to the British package market, then this is something that needs to be addressed. Also the reception is woefully understaffed.
The season is now obviously well underway, but still the Blue Moon has only one bar open, as in reality the lobby bar doesn’t exist as it is never staffed. The nightclub and A la carte restaurant are not open yet either. However when the high season hits this hotel simply will not cope. The pool area will simply not be big enough to handle people sunbathing, people eating at the snack bar and people drinking at the bar. Never had much of a problem getting a sunbed as the hotel had taken delivery of a load of new beds, but if they get anymore, they will not have the space available, especially as the hotel is not on the beach, so most guests end up around the pool.
So to the food at the Blue Moon. The food itself was good and plentiful but there was very little variety. Everything seemed to be casseroles, but because none of the food was labelled, you were unsure what it was you were eating (I thought I was waiting for Steak when in fact I got liver). Deserts were impressive and plenty of watermelon on offer every day. Problem was Lunch and Dinner were both similar offerings. I like eating foreign food, but not the same thing every day. The pool snack bar had the best variety of food but was only open 1 until 4pm. So by day 3 we were bored of the buffet and so ended up eating out for the remainder of the week.
We did try to extend our room, as our flight home was at stupid o clock, but us, and several other guests were told us that the hotel was full. At this point most hotels would offer a courtesy room, especially as most flights were not leaving until 4.30am and we had to check out at mid-day before, but the best they could offer was a cold shower in the hotel gym which closed at 8pm.
The Blue Moon does have one ace up its sleeve, it’s views and cool design, which if the little issues could be ironed out, could make this THE place to stay in Gumbet. Yes the rooms are probably more Premier Inn that Banyan Tree, but for AI Turkey standards they are pretty good.
Plaudits also for Yonica the guest relations girl, who does her best to assist, but often comes up against brick walls with hotel management, along with Mehmet, Gokhan & Tariq who did their best with the bar facilities given to them.
The location of the hotel, i.e. not being in central Gumbet is not an issue, the dolmus stops right outside the hotel and for 2.75 lira, you can get to Gumbet or Bodrum, and the service runs until 5.30AM. Also the supermarket opposite the hotel is open 24 hours.
So would I return? To Gumbet yes undoubtedly, it is a beautiful fun part of the world but I am not so sure that I would return to the Blue Moon, which is a shame as it has the potential to be brilliant.

Room Tip: Ask for a high floor with a sea facing room
  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank 43Becko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2011

Stayed at the blue moon hotel from 17 june - 24 june (just got back yesterday). Booked a last minute break and got a really good deal. Our thinking was "its cheap so we'll give it a go, if its terrible we'll go out to eat and only use the room to sleep in". We didn't need to worry.

The hotel itself is relatively small, we guessed only around 120-150 rooms, so it feels more like a boutique hotel than an international chain. Its situated on a steep hillside overlooking the sea around a 10-15 minute walk from the centre of Gumbet. Its 10 TL in a taxi or 2,75 TL on the busses to the centre of Gumbet. The busses run past the hotel frequently and give you a beep to see if you want to hop on. Anyway back to the hotel...

On arrival check in was quick and relatively easy, although the majority of the reception staff do not speak english. Our bags were taken to our room by a member of staff while we plodded along behind.

The room itself was large and modern with a flat screen tv, king sized duvet covered bed, plenty of storage and a fridge (that was quite noisy). The bathroom was also large with a shower above the bath and a glass shower screen that didnt really work (water all over the floor everyday). Water temp and pressure was great.

We were told during our stay that the hotel used to be a terrible old hotel that had been totally re-vamped. This can be seen around the place as some amenities are still not open yet (the a la carte restaurant, 2 bars and the entertainment hall), I am guessing these are still being worked on. Sun beds and chairs/tables were still being built by staff when we were there.

Food wise, we never made breakfast as im not an early bird but lunch was plentyful if not abit samey each day. Plenty of fresh salad and fruit with the obligatory chips and 3-4 other turkish/italian dishes. Dinner was the same type of thing but with abit more choice as well as "cooked while you wait" options by the pool (for example one night was freshly gooked kebabs complete with fresh bread,salad and sauces, another was a whole tuna fish that was cut up infront of you and grilled to your liking etc), All very nice, however if you are a pie and chips type of person im not sure you will find much to your liking other than chips unless you eat at the snack bar in the afternoon. This had pizza, burgers and pasta with chips everyday which was nice for abit of quick food.

The only problems we had during our stay were as follows, these were not a big problem and didnt spoil our holiday but I thought I would highlight them as they are the reason this hotel isnt a 5 star.

The only bar in the hotel is the pool bar which can get really busy. The staff try their best but if theres 20 people all trying the get 2,3,4,5 drinks each then they obviously get overwhelmed. Also, as with most all inc, some people get favoured over others (men still get favoured over women).

Some of the staff are abit useless sometimes. This could be due to shyness or not being able to speak english or due to the fact that the hotel is a little understaffed but once they see you need something they are always more than happy to help, eventually. The exceptions are Tarik, Muhammet (bar manager) and gherhan who are all stars and cannot do enough for you.

Parasols are like gold dust! If you get one then hang onto it as there arnt enough to go around (yet).

All inclusive finishes at 11.00 and they are quite strict on that (although the bar staff do their best to fill you up with drink just before 11.00). Afterwards if you need a beer its very expensive around 4-5 quid each.

Location is great for sights, overlooking the bay and high up so you get fantastic views of turkey. However you are not in the centre of town, if your looking for a bar crawl/drinking binge 18-30 style it might be better to look closer to Gumbet. Ideal for us as we wernt that bothered about partying, we were just looking for a quiet chilled out week away and thats exactly what we got.

Anyway hope this review helps. If you are thinking of going to the blue moon and are looking for a cheap 4 star week away thats chilled out then go for it as next year the price will go up. Im sure of that.

Room Tip: ask for a higher room for a better view
  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank mattandvicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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