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“Helpful manner of the hotel staff”

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Hotel Ankara Altinel
Ranked #47 of 174 Hotels in Ankara
Ankara, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Helpful manner of the hotel staff”
4 of 5 bubbles Reviewed April 7, 2012

During ma staying in this hotel, I really met the Turkish real hospitality; because of my staying for a longtime (I had a surgery) and due to that I needed an extra help from the people around me and I really found every1 is offering a friend-to-friend help. I won't forget tt...Thnx Barcelo Ankara Altinel.
The other thing is : the best employee in ma personal opinion is the active lady behind the reception desk ;every time perfect>>> happy to offer any kind of help including translation for other departments employees from English of the costumer (as in ma case) to Turkish of the staff, I wanted 2 say thnx Ergul.

Room Tip: Corner suites are large and sunny. I had 2 say avoid d 3rd floor
See more room tips
  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ibrahim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    118
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    63
    16
    22
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 31, 2012

though the hotel is about 40 minutes' walk from the city center, it is right next to a tube station and a taxi is always parked out front; keeping urban noise at a distance but within easy reach. there is also a grocery store across the street and the staff is helpful. the breakfast is very good. the view isn't much but it's a great place to stay when visiting the lovely city of ankara.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mina k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 16, 2012

İ would like to thank these 3 people for all the help they have done to make my stay a happy stay in barcelo ankra hotel because i stay here almost 2 moths and they have made this hotel my second home

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taiebissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 9, 2012

We found this hotel to be be very nice. Free wifi and very nice staff. breakfast was a treat!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarinaroffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 25, 2012

Some staff are helpful but some can be quite rude actually. At the front desk, you'd think the staff would be able to speak English, no, most of the ones I have spoken to would not have a clue even for basic conversation and can come a cross as reluctant to help. I am currently awake in this supposed 5 star hotel at 12.26AM on a Saturday night in my bed because the noise from the above floor, 7th floor is ridiculously LOUD. There are function rooms above our floor. Which silly. Why put a function room above guest rooms??? There had been a party or some sort of celebration tonight. The music was loud, which was fine as I was not trying to sleep anyway. But the staff are now packing chairs and tables. They are dragging them on the floor and it is very loud. I rang reception and complained. There was no apology. He told me it would finish in 10 minutes. It has now been more than 45 minutes later, they are still packing! It is that loud, I can hear what item they are putting away. I wouldn't spend this much money on this supposed 5 star hotel ever again. It is disrespectful to the guests. A ripoff. I just want to sleep! What kind of a 5 star hotel is this?????

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wilchand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed February 21, 2012

This place was voted as the most comfortable beds of the entire Gate 1 Tour. Wonderful beds, spotlessly clean rooms & bathrooms, modern feel and look.

  • Stayed February 2012, traveled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lmorodomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 26, 2012

I booked this hotel because it had a high rank in ankara hotels and noe im really satisfied. Staff are very nice and cooperative. rooms are really clean with comfortable beds. All rooms have lcd tv and free internet access. It worths the value.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sassans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ankara Altinel

Property: Hotel Ankara Altinel
Address: Gazi Mustafa Kemal (GMK) Bulvari 151, Tandogan, Ankara 06570, Turkey
Location: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Best Value Hotel in Ankara
#25 Business Hotel in Ankara
#37 Luxury Hotel in Ankara
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Ankara Altinel 5*
Number of rooms: 172
Official Description (provided by the hotel):
Ideally located in the heart of Ankara, 300m away from Atatürk's Mausoleum and 5 minutes away from the city center by metro, Barcelo Ankara Altinel, featuring 172 fully equipped guestrooms and suites, 2 restaurants, bar, 2000 sq.m. of meeting and banqueting facilities including a panoramic Pool Lounge with a breathtaking view over the city and a full range of other services and facilities, is the perfect choice for both business and leisure travelers. ... more   less 
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Also Known As:
Barcelo Ankara Altinel Hotel Ankara

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