This is a hard hotel to grade: don't let the lack of stars stop you from staying here & don't let the number of stars fool you. This is a lovely, modern hotel, but it is no 5 star hotel. All the creature comforts are covered. Clean room & bathroom; comfortable bed; plenty of hot water & water pressure; safe in room; free wifi; amazing breakfast; free coffee in lobby in morning; free punch in lobby the rest of the day. Friendly enough staff but few speak more than minimal English. We never heard any hall noise or street noise.
So what is missing? True 5 star services. No concierge service. The hotel is a $50TL cab ride from historic Ankara & there is nothing close by to walk to. They don't even have suggestions for what you could do if you were willing to hire a cab. You are stuck in a hotel with little to do. There is small fitness center & outdoor pool with a play ground for children. There is a spa but no nail services. The room was small & reminded me of a college residence hall room. Our room had a funky ceiling with a dormer & both my husband & I hit our heads on it more than once. From the crack in the dry-wall, we must have been the first. No washcloths, so remember to pack one. OU room did not have a bath tub although they say the rooms have shower and tub. No ATM so bring cash. The desk can convert money.
The free wifi requires you to reconnect every time you use it. The restaurants are okay, but the service gives new meaning to slow & confused. Twice, the appetizer cheese plate came after one entree was served. Think, one diner's entree, then the appetizer & then the second diner's entree.
This hotel was close to where my husband had business & it really met all his basic business traveler needs. This tag-a-long spouse was glad her Kindle was fully loaded.
- Official Description (provided by the hotel):
- Bilkent Otel ve Konferans Merkezi-Ankara, 235 oda kapasitesi, 21 toplantı salonu, Akdeniz Mutfağı restoranı ve The North Shield Pub'ı, açık yüzme havuzu, ücretsiz otopark, ücretsiz kablosuz internet hizmeti ve Sanitas SPA Merkezi ile, şehrin kalbi olan Bilkent semtinde, kaliteli konaklama geçirmek isteyen misafirlerine 5 yıldız profesyonelliğinde hizmetler sunuyor. ... more less
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