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“Simply stunning!” 5 of 5 stars
Review of JW Marriott Hotel Ankara

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JW Marriott Hotel Ankara
Ranked #2 of 167 Hotels in Ankara
Certificate of Excellence
Connecticut, USA
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Simply stunning!”
5 of 5 stars Reviewed October 14, 2013

This hotel is virtually brand new and is simply stunning from the moment you walk in. The rooms are perfect. I could live there! The only downside of this hotel is the location- -not the best. I also wish there was a little Turkish culture integrated into the hotel. And I had major Internet problems, that were not successfully resolved.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BrunswickBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, October 22, 2013
Dear BrunswickBabe,

Thank you so much for the great review and for the stunning title you gave us.

We are sorry about the inconvenient you faced with the internet and certainly appreciate your comments about the Turkish culture integration into the hotel. In fact we do have many elements throughout the hotel that is reminiscent to the Turkish culture such as the main restaurant of the hotel and it's decoration, the artwork in the rooms as well as the traditional Turkish Hammam.

In regards to the location; as you may have noticed, the area surrounding the hotel is developing fast and soon will become the center of city, it is now certainly the prominent business district and have 2 brand new shopping malls within walking distance from our hotel.

We thank you again for the great review and look forward to welcoming you to the JW Marriott Ankara again soon.

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Andover, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 1, 2013

The hotel is palatial.
The room was cleaned very well some days and given a "cat's lick" on other days.
The staff were amazingly helpful and friendly. Nothing was too much trouble.
The executive upgrade was worth the extra money, with access to the executive suite on the 22nd floor which included good breakfasts and "free" drinks and snacks. It also included unlimited wifi access.
Most of Ankara, including the area around the hotel, is a huge building site. I am sure that the city will be very nice when it is finished!
The architects of the hotel made a huge blunder: the swimming pool is on the north side of the hotel. This means that it is in shadow until at least 1:30 pm every day.
The gym is fantastic.

Room Tip: The executive upgrade was worth the extra money at TL 152 p.d.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LanceMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, October 6, 2013
Dear LanceMitchell,

Thank you for this wonderful review and for the great comments. I also thank you for the excellent rating you gave us.

I am glad to learn that you have enjoyed the Executive Lounge access and appreciate you making an encouraging recommendations to the other travellers to purchase the upgrade.

We look forward to being of service again soon and many thanks again for taking the time to review the JW Marriott Ankara.

Sincerely,

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiesbaden, Germany
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed September 30, 2013

Stayed here during a business trip, 6 nights. All I can say is wow...what a place. Staff was increadible, and the room, simply a s standard, was better than many suites I have stayed in; great bed, lots of water pressure, very clean.
The breakfast buffett, now that would be tough to top...fresh egg omelets, fruit, meats and chesses galore. No better way to start your day.
And the fitness center, what can I say, I have been in professional fitness centers that weren't this well equiped or maintained.
I will be taking my wife here for a visit in the near future, the staff is at your beckon call to help with a visit. And the hotel itself is a vacation in it's own right.

Well done Marriott!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, October 6, 2013
Dear Dan P,

Thank you for taking the time to write this great review, we appreciate the excellent rating you gave us and glad to read that you have enjoyed your 6 days stay.

We look forward to being of service again and if you decide to bring your wife along on the next trip, please drop us a note at mhrs.esbjw.gm@marriotthotels.com and we will be happy to assign a nice room.

Many thanks again,

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 19, 2013

I just came back from a one day business trip of Ankara , where i staid in JW Marriot. The staff if very friendly and helpful. The Hotel is brand new and very shiny. The public areas a very spacious and look luxury. The hotel rooms have everything which is needed, from a nice working desk, very comfortable bed , large LCD TV, minibar, additional Sofa and a nice bathroom having shower and bathtub.
Food for breakfast and lunch was very nice presented and very tasty. In-Room dining was fast and good quality with reasonable price.
Gym has open 24x 7 with all new and good quality equipment,

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Schadinio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Schadinio,

I am very glad to read your review and happy that we have been able to live up to your expectations.

We certainly appreciate your great description of the hotel and you taking the time to review us.

Thank you for choosing the JW Marriott Ankara for your stay and we hope to be able to welcoming you again soon.

Sincerely,

Khaled Al Jamal
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed September 18, 2013 via mobile

Yes, the room is great, its clean and well serviced. I really like the gym, and the small additions in the room like an ipod dock. But, I can't forgive a restaurant that serves lambshank in a bowl. For this you would be thrown out of Masterchef (on UK tv) in the first round.

  • Stayed September 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank TheMortons001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear TheMortons001,

Thank you for taking the time to review our hotel, we certainly appreciate and value your comments.

I am glad to read that you have liked the hotel facilities and sorry that we have disappointed you on the way we serve the lamb shank. We have been serving this dish over 2 years and it is among our top selling items; we certainly value your feedback on the presentation and would be glad to serve it on a different dish if requested by our customer. I hope that despite the presentation you have enjoyed the food and it was cooked to your liking.

Thank you again for taking the time to write this review and we look forward to be of a service again soon.

Sincerely.

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
1,371 reviews
308 hotel reviews
common_n_hotel_reviews_1bd8 585 helpful votes
4 of 5 stars Reviewed September 17, 2013 via mobile

The JW is the high-end brand of the Marriott, besides the ritz Carlton, so one would expect high standards. Morever, i heard this is a newish hotel, so no wear and tear issues here. The lobby is large and classy, looking like a blend of Turkish and American style elements. Check-in was ok, and they offered an international paper every morning, which was good

The room is large, and comes with the flat screen and shower stall, which I prefer. There is complimentary slow wifi and for faster connection, there is a fee. Like most hotels outside Asia, bring your own toothbrush, as they don't provide it here. Room service was ok, though I did order simple items like burger and fruit salad

The gym is large, with brand new equipment. so is the rest of the recreation area - indoor and outdoor pools, saunas, spa etc. the top floor bar is also large and well designed, though the view is not great - the hotel is surrounded by too many roads and buildings

The breakfast spread is good, compatible with most 5 star hotels around the world. Alas, up till my 2nd and last morning at the hotel, I still haven't received the international paper I was promised

Stayed September 2013, traveled on business
Helpful?
Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Bcheong,

Thank you for taking the time to review the JW Marriott Ankara and for your detailed description of the hotel. As a top contributor we certainly value your feedback and appreciate the comments you made.

My apologies for not having the newspaper delivered to your room and will certainly follow up on this shortfall. In regards to items such as tooth brush and shaving kit, these items are currently being offered on request and glad to inform you that our standards changed and soon these items will become part of our rooms amenities.

Thank you again for your time and we look forward to welcoming you again soon.

Sincerely.

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
102 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 17, 2013

So many - too many - business hotels have a 5 star rating, but often don't deserve it; outdated, overpriced, poor service. The JW Marriott in Ankara is the opposite: new, stylish, excellent service, beautiful spa and wellness, and all that at very competitive rates; so maybe we should think of a 6 star system...?

Stayed September 2013, traveled on business
Helpful?
Thank Dirk3061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Dirk3061,

Thank you so much for this great review and for the generous rating you gave us. We are glad to have such a rating from a seasoned traveler and top contributor like you.

We appreciate your business and hope to welcome you to the JW Ankara again soon.

Sincerely,

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Ankara

Property: JW Marriott Hotel Ankara
Address: Kizilirmak Mah. Muhsin Yazicioglu Cad. No 1 Sogutozu, Ankara 06520, Turkey
Location: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 167 Hotels in Ankara
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — JW Marriott Hotel Ankara 5*
Number of rooms: 413
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