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“Amazing hotel!!!”

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JW Marriott Hotel Ankara
Ranked #2 of 174 Hotels in Ankara
Certificate of Excellence
Wiesbaden, Germany
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Amazing hotel!!!”
5 of 5 bubbles Reviewed September 30, 2013

Stayed here during a business trip, 6 nights. All I can say is wow...what a place. Staff was increadible, and the room, simply a s standard, was better than many suites I have stayed in; great bed, lots of water pressure, very clean.
The breakfast buffett, now that would be tough to top...fresh egg omelets, fruit, meats and chesses galore. No better way to start your day.
And the fitness center, what can I say, I have been in professional fitness centers that weren't this well equiped or maintained.
I will be taking my wife here for a visit in the near future, the staff is at your beckon call to help with a visit. And the hotel itself is a vacation in it's own right.

Well done Marriott!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, October 6, 2013
Dear Dan P,

Thank you for taking the time to write this great review, we appreciate the excellent rating you gave us and glad to read that you have enjoyed your 6 days stay.

We look forward to being of service again and if you decide to bring your wife along on the next trip, please drop us a note at mhrs.esbjw.gm@marriotthotels.com and we will be happy to assign a nice room.

Many thanks again,

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
    300
    52
    13
    5
    6
See reviews for
24
41
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247
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Manama, Bahrain
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

I just came back from a one day business trip of Ankara , where i staid in JW Marriot. The staff if very friendly and helpful. The Hotel is brand new and very shiny. The public areas a very spacious and look luxury. The hotel rooms have everything which is needed, from a nice working desk, very comfortable bed , large LCD TV, minibar, additional Sofa and a nice bathroom having shower and bathtub.
Food for breakfast and lunch was very nice presented and very tasty. In-Room dining was fast and good quality with reasonable price.
Gym has open 24x 7 with all new and good quality equipment,

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Schadinio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Schadinio,

I am very glad to read your review and happy that we have been able to live up to your expectations.

We certainly appreciate your great description of the hotel and you taking the time to review us.

Thank you for choosing the JW Marriott Ankara for your stay and we hope to be able to welcoming you again soon.

Sincerely,

Khaled Al Jamal
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed September 18, 2013 via mobile

Yes, the room is great, its clean and well serviced. I really like the gym, and the small additions in the room like an ipod dock. But, I can't forgive a restaurant that serves lambshank in a bowl. For this you would be thrown out of Masterchef (on UK tv) in the first round.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMortons001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear TheMortons001,

Thank you for taking the time to review our hotel, we certainly appreciate and value your comments.

I am glad to read that you have liked the hotel facilities and sorry that we have disappointed you on the way we serve the lamb shank. We have been serving this dish over 2 years and it is among our top selling items; we certainly value your feedback on the presentation and would be glad to serve it on a different dish if requested by our customer. I hope that despite the presentation you have enjoyed the food and it was cooked to your liking.

Thank you again for taking the time to write this review and we look forward to be of a service again soon.

Sincerely.

Khaled Al Jamal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
1,752 reviews
326 hotel reviews
common_n_hotel_reviews_1bd8 663 helpful votes
4 of 5 bubbles Reviewed September 17, 2013 via mobile

The JW is the high-end brand of the Marriott, besides the ritz Carlton, so one would expect high standards. Morever, i heard this is a newish hotel, so no wear and tear issues here. The lobby is large and classy, looking like a blend of Turkish and American style elements. Check-in was ok, and they offered an international paper every morning, which was good

The room is large, and comes with the flat screen and shower stall, which I prefer. There is complimentary slow wifi and for faster connection, there is a fee. Like most hotels outside Asia, bring your own toothbrush, as they don't provide it here. Room service was ok, though I did order simple items like burger and fruit salad

The gym is large, with brand new equipment. so is the rest of the recreation area - indoor and outdoor pools, saunas, spa etc. the top floor bar is also large and well designed, though the view is not great - the hotel is surrounded by too many roads and buildings

The breakfast spread is good, compatible with most 5 star hotels around the world. Alas, up till my 2nd and last morning at the hotel, I still haven't received the international paper I was promised

Stayed September 2013, traveled on business
Helpful?
Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Bcheong,

Thank you for taking the time to review the JW Marriott Ankara and for your detailed description of the hotel. As a top contributor we certainly value your feedback and appreciate the comments you made.

My apologies for not having the newspaper delivered to your room and will certainly follow up on this shortfall. In regards to items such as tooth brush and shaving kit, these items are currently being offered on request and glad to inform you that our standards changed and soon these items will become part of our rooms amenities.

Thank you again for your time and we look forward to welcoming you again soon.

Sincerely.

Khaled Al Jamal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
110 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

So many - too many - business hotels have a 5 star rating, but often don't deserve it; outdated, overpriced, poor service. The JW Marriott in Ankara is the opposite: new, stylish, excellent service, beautiful spa and wellness, and all that at very competitive rates; so maybe we should think of a 6 star system...?

Stayed September 2013, traveled on business
Helpful?
Thank Dirk3061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 21, 2013
Dear Dirk3061,

Thank you so much for this great review and for the generous rating you gave us. We are glad to have such a rating from a seasoned traveler and top contributor like you.

We appreciate your business and hope to welcome you to the JW Ankara again soon.

Sincerely,

Khaled Al Jamal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 15, 2013

Beatiful hotel. But the best things about the JW Marriott in Ankara are the people who work there. EVERY employee I encountered during my stay were extremely professional, pleasant, helpful, and cheerful. This was my first trip to Turkey and it was for business. I would love to return with my family and visit more of this beautiful country. I'll definitely stay at the Marriott in Ankara. My compliments to the Manager for creating such a professional team of employees.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 16, 2013
Dear SteveVirginia,

Will definitely love to serve you again; loved the title you have chosen :).

We very much value your comments about the hotel and most of all about the staff and services. This is very encouraging and will gladly be sharing your review with my team.

We wish to be of a service again and hopefully next time you will be joined with your family.

Thanks again and appreciate you taking the time to review us.

Sincerely,

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

Stayed there for only one night for business. This place has class. The lobby oozes with luxury, rooms majestic, service excellent and spa very appealing. It may not be very close to city centre but it was very close to government offices we wanted to visit. Everything everyone praised about this place is absolutely correct. I just wished I could have stayed longer. It is a place to relax and forget about everything else around you. The bonus was watching a private Turkish party/dance on one of the ground floors.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ardy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, September 16, 2013
Dear Ardy G,

I thank you for the kind comments and for the great way you described the JW Marriott Ankara. We appreciate you taking the time to write this review and glad to see that we met your expectation.
If business brings you back to Ankara; we would love to be of a service again and hopefully you will have longer stay that will allow you to enjoy the facilities more.

Thanks again and hope to meet you on your next trip to Ankara,

Sincerely,

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Ankara

Property: JW Marriott Hotel Ankara
Address: Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, Ankara 06520, Turkey
Phone Number:
Location: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 174 Hotels in Ankara
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — JW Marriott Hotel Ankara 5*
Number of rooms: 413
Reservation Options:
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