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“Wonderful hotel”

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Crowne Plaza Hotel Ankara
Ranked #7 of 174 Hotels in Ankara
Certificate of Excellence
Arlington, Virginia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful hotel”
5 of 5 bubbles Reviewed November 21, 2013

I have spent 3 nights (18 thru 20) at Crowne Plaza Hotel. This was a wondeful experience in a wonderful Hotel. Very comfortable, very good service, very rich breakfast. A good location also as the hotel is almost within the largest mall "ANKAMall" in the capital. All kind of shops are there, it is a delight for shopping-oriented ladies.

Room Tip: it was the 524, I liked it.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anouar63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 25, 2013
Dear Guest ;

We thank you very much for taking your time to evaluate our Hotel and our team after your recent visit to Crowne Plaza Ankara

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

We are looking forward to wellcoming you soon in Crowne Plaza Ankara.

Best Regards

Sinan Misirli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

370 reviews from our community

Traveler rating
    174
    153
    32
    4
    7
See reviews for
38
62
28
197
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2013

Stayed here with Gate 1 Travel.

Did not check out the fitness center, but the room itself and the dining room were excellent, with all expected amenities—iron and board in the room, excellent wi-fi, self-service coffee and tea.

Although it wasn't very cold, I wanted to get the slight chill out of the room. When the unit wasn't producing warm air, a call to the service desk was all that was needed to get it whipping out warmth.

A gigantic shopping mall with a huge food court is right next door to this hotel. Very convenient.

  • Stayed November 2013, traveled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 25, 2013
Dear Guest,

We thank you very much for writing about your thoughts and experiences regarding your stay in Crowne Plaza Ankara.

We understand that we could meet your expectations during your stay. That's why, we are so happy.

Your satisfaction and well being are very important to us.

We really appreciate the time and effort to give feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in near future. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
157 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed November 16, 2013

This hotel is everything you'd expect from a Crowne Plaza, more a North American experience than European.

The room was huge, with a king bed, desk, closet, large bathroom, all spotlessly clean. The bathroom has one of those creepy windows in the shower which opens to the remainder of the room.

There doesn't seem to be much in the immediate area, but next door is a huge, four storey shopping centre.

Service was not particularly good. The television in my room didn't work - twice I contact reception to have it fixed, but nobody showed either time. The first time they said DND sign was out, which it was not.

  • Stayed November 2013, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GWMtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 25, 2013
Dear Guest,

I want to thank you for writing about your thoughts related to our hotel Crowne Plaza Ankara on Trip Advisor.

I want you to be sure about that your opinions and comments are such important to us that they make us keep the high standards of our hotel. Thank you very much for your nice comments about our hotel.

I sincerely hope we will see you again in our hotel. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
237 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed November 15, 2013

Stayed here with a Gate 1 tour. This was the best property out of the seven hotels booked. The hotel is modern, with well appointed rooms and big bathroom, plenty of light and great pillows (choose from a pillow menu). Bed was very comfortable. Breakfast buffet was ok, nothing exceptional. There is a big, upscale, modern mall right next door with lots of dinning options or you can cab it into the city.

  • Stayed November 2013, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millie4t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 25, 2013
Dear Guest,

We thank you very much for writing your nice comments about our hotel Crowne Plaza Ankara.

We understand that you enjoyed your stay with us and we were able to meet your expectations. That makes us very happy because your satisfaction and well being are very important to us.

We want to thank you for the given feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leatherhead, United Kingdom
Level Contributor
150 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

I’m not sure that the location would be good for a non-business visitor, but for those on business with access to a car, there is nothing bad to say about the Crowne Plaza Ankara. Room was modern, stylish, well equipped and comfortable with free tea and coffee and working, robust internet. Room service was prompt and reasonably priced. Room might be a bit small if more than one person using it, but for single occupancy, quite adequate. Breakfast was extensive and good, but as a Muslim nation, the bacon sandwich was never going to happen!

Next door is a large shopping mall if you’ve got the time and inclination. Hotel is located on the north side of the city centre, as is the airport, but it is still about 35km and a 75 TL taxi ride to and from Esenboga.

All reception staff were very helpful and spoke good English.

I didn't use the restaurant in the evening, eating out in the city with friends.

I haven’t stayed anywhere else in Ankara to offer a comparison, but would happily stay here again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PEM67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 15, 2013
Dear Guest,

We thank you very much for writing about your thoughts and experiences regarding your stay in Crowne Plaza Ankara.

We understand that we could meet your expectations during your stay. That's why, we are so happy.

Your satisfaction and well being are very important to us.

We really appreciate the time and effort to give feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in near future. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colton, California
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

stayed here as part of Gate 1 --- very nice touch of elegance from the reception area to the room.
rooms - spacious, comfortable beds(and yes there is a pillow menu !!!), bathroom with see through glass that you can shut close the blinds though if you want to be discrete ;))
breakfast - more continental. the least array of choices compared to other hotels we stayed in. the breakfast room was huge and well lit. inviting and relaxing.
customer service - cannot comment on it as the guide did all the talking with room appointments. i never had to deal with any of staff.
situated next to Ankara Mall --- one big mall with high end stores and food court with a lot of choices (Burger King and KFC are in it - if you are Turkish cuisined out?) There is a juice bar - big PLUS for me and hubby . Carrot juice !!!
Internet -- super fast.
I have not inquired or used spa or gym or pool - so cannot comment on that
We only stayed one night --- sad..

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweetheartofs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 15, 2013
Dear Guest;

We thank you very much for taking your time and complementing our Hotel and our team after your recent visit to Crown Plaza Ankara.
We are more than delighted that you have chosen us ;

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further.

We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and hospitality to make your stay a memorable one.

Best regards,
Sinan Misirli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 6, 2013 via mobile

We stayed one night while on a tour. Best night we had!

Pros:
Beautiful, nicely decorated room. The only one we had with an iron. Very comfortable, nice view of the sparkling mall.
Directly next to a metro station, which was very easy to navigate to downtown for some fun, despite the complaints I read about this hotel being so far from everything. Stop being so lazy!
They heard we were on our honeymoon, and upon our return from dinner downtown, had a tray of champagne (a nice dry Turkish sparkling wine), a heart-shaped pistachio caramel cheesecake that was to die for, little bonbons, fresh fruit, and assorted nuts. Enough that we didn't even do the complimentary breakfast in the morning!
I lied, we did go down for breakfast, but mostly for coffee, water, juice.

Cons:
Almost none. The very large window from the shower into the room could have been awkward if you are especially modest (it has blinds), but I've seen them in boutique hotels. Got a little hot, even with the window open. AC worked for a little bit, but wouldn't go below 20°C. Too hot for my blood!

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, November 15, 2013
Dear Guest,

We thank you very much for writing your nice comments about our hotel Crowne Plaza Ankara.

We understand that you enjoyed your stay with us and we were able to meet your expectations. That makes us very happy because your satisfaction and well being are very important to us.

We want to thank you for the given feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel. We will be so glad to welcome you again.

Best Regards,
Sinan Misirli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Ankara

Property: Crowne Plaza Hotel Ankara
Address: Akkopru Mah. Mevlana Bulv. No:2 Iskitler, Altindag, Ankara 06570, Turkey
Phone Number:
Location: Turkey > Ankara Province > Ankara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #7 of 174 Hotels in Ankara
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Hotel Ankara 5*
Number of rooms: 263
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Ankara, the ideal location for business travellers visiting Ankara. The hotel is situated next to the biggest shopping mall complex of Ankara and only minutes away from major Ankara tourist attractions, such as the Ataturk Mausoleum, Anatolian Civilizations Museum, Roman Bath and Temple of Augustus and also Crowne Plaza Ankara offers spectacular views of Ankara. Crowne Plaza Ankara features 263 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have direct dial telephones, modem points at work stations and satellite television. The hotel also has underground car-park facilities. The Crowne Plaza Ankara is in close Underground Station, leading you directly to the heart of Ankara. We are proud to offer a great product combining convenience of location with the quality and value for which the Crowne Plaza brand is famous throughout the world. ... more   less 
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