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“Very satisfied!”

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Crowne Plaza Hotel Ankara
Ranked #6 of 179 Hotels in Ankara
Certificate of Excellence
Reviewed October 17, 2011

Stayed at as part of Gate 1 (Virgin Vacations) 13 day Turkish Treasures tour.

This is the most modern hotel on the tour. Fitness center with spa – Jacuzzi, Sauna and steam room were free and very nice and relaxing after the long tour. Staff was excellent and spoke excellent English. Restaurant was too expensive to even consider especially with lots of options available in the mall next door. Mall next door is the largest mall I’ve ever been too and I live near both Woodfield and Gurnee malls in Chicago area. There is a metro station across the parking lot with only 2 stops to old town, Ulus. It was $3.50 TL for round trip. Hotel had the best bed compared to the other hotels on the Gate 1 tour with comfy pillows and blankets. It made it very hard to make it onto the tour bus on time in the morning! Over all, a very nice hotel that otherwise would have been too expensive for us to stay at if it wasn’t part of the tour package! However, a visit to Ankara isn’t necessary. It isn’t a pretty city and Istanbul is more fun! We only wanted to go to visit the Archeology museum. But by the time the tour group got there, we were too tired and crashed at the hotel. It would have been very feasible to right away after being dropped at the hotel by the tour bus, jump on the metro and get to the museum! Overall, a relaxing stay.

For other reviews of hotels as part of Gate 1 (Virgin Vacations) 13 day Turkish Treasures tour see the following:
Mosaic Hotel – Istanbul , Akol Hotel – Canakkale, Kaya Prestige – Izmir, Marmara Hotel – Antalya, Hotel Peri – Cappacocia, and Crowne Plaza Ankara

  • Stayed: October 2011, traveled as a couple
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5  Thank tinamf79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded October 18, 2011

Dear Guest,

We thank you very much for writing about your thoughts and experiences regarding your stay in Crowne Plaza Ankara.

We understand that we could meet your expectations during your stay. That's why, we are so happy.

Your satisfaction and well being are very important to us.

We really appreciate the time and effort to give feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in near future. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 - 218 of 437 reviews

Reviewed September 30, 2011

Great building, nice confortable rooms, good location and choice of food for breakfast.
Staff is a bit slow, specialy reception desk. Not 5* hotel style to have to ask in afternoon to get room maintened. During breakfast had to look arround for waiter to get a cup of coffe. Check out the same slow procedure, could not got a bill for a time. Air condition in the suite was very noisy, could not sleap well, asking twice reception to fix problem but nothing had happen neither during the night nor for 2nd night. Also, bed was quite short.
Despite made reservation a weeks ahead faced requirement to change room for next night due to overbooking, never experienced similar requirement in superior hotel type.
Building is 5*, but staff in best case 3*.

  • Stayed: September 2011, traveled on business
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Thank mikimiki70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded November 1, 2011

Dear Guest,

We thank you very much for spending time to inform us about your thoughts and experiences regarding your recent stay in Crowne Plaza Ankara.

I understand that we were not able to meet your expectations in some points. That’s why, please accept our apologies for the points that we were not able to meet.

Your satisfaction and well being are what our hotel and we as the team behind it aim for. I want to inform you about that your comments will be evaluated and necessary implementations will be performed by our hotel management.

We really appreciate the time and effort you have taken to inform us about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in the future to provide you the developed service of our team.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2011

I have had so far 4 stays here in the for business trips.

Arrival:
Reception staff are nice and helpful but might lack English knowledge but manage.


Room:
The rooms are clean and modern with a work desk with electrical sockets,a desk lamp and a desk chair with wheels. Next to it is a flat screen TV. You might find the occasional scratch on the desk but overall it is fine to get some work done.

Bed:
The beds are very clean and comfortable and slept well at night.

Enmities:
Minibar is fully equipped with drinks and snacks are available including a kettle for warm beverages next to it.


Bathroom and Shower:

The bathrooms are clean no complaints and if in a higher rated room the rain shower is just fine. The standard room does not offer a rain shower just a normal detachable shower head.


Extras:

Room service offers good food and has a late night menu so you wont stay hungry during late hours and the service is prompt.


Breakfast:

The breakfast buffet is very rich with a large variety to suite almost anyone's Palette offering Turkish and a Western style breakfast.

Access:

A convenient location just next door you will find a shopping mall which has a Cinema and a mega market. Taxi's are available just at the entry of the hotel and if not hotel staff would happily arrange for one.


I have never used the Gym so would not be able to comment.


During my past stays I never had any issues or complaints and look forward to going back and staying there for my future business trips.

I would recommend this hotel for business travelers.

  • Stayed: August 2011, traveled on business
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Thank lost_dogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded September 29, 2011

Dear Guest,

We thank you very much for spending time to write about your thoughts and experiences regarding your recent stay in Crowne Plaza Ankara.

We understand that you enjoyed your stay with us. That’s why, we are so happy that we were able to meet your expectations.

Your satisfaction and well being are what our hotel and we as the team behind it aim for.
We really appreciate the time and effort you have taken to inform us and other guests about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in the future to provide you the service that you enjoyed during your stay.

Best Regards,

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Modern design rooms and luxurious hotel. Very well located. Close to all attractions (ankara is a small city anyway). No need to worry if you book this hotel.

Room Tip: Look for anitkabir view.
See more room tips
  • Stayed: February 2011, traveled with family
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Thank TErdengi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded September 13, 2011

Dear Guest ;

We thank you very much for taking your time to evaluate our Hotel and our team after your recent visit to Crown Plaza Ankara

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

We are looking forward to wellcoming you soon in Crowne Plaza Ankara.

Best Regards

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2011

Crown Plaza Ankara is a perfect Business hotel. Rooms are perfect and is located adjacent to Anka Mall, which is one of the largest mall in ankara.
Hotel is about 15 mins from Airport. Breakfast is with many Turkish Cheese and dishes. The staffs are very friends. English knowledge for the staff is poor but can be managed. I would call this as a good business hotel with nominal rate ..

  • Stayed: March 2011, traveled on business
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1  Thank SAKader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded September 12, 2011

Dear Guest;

Thank you for sharing your good comment on TripAdvisor.

We are more then happy to read your review, Your feedbeacks are very important for us to improve our service quality and brand standarts.

We hope we will have the pleasure of hosting you again soon with the improved service quality and Turkish Hospitality.

Yours sincerely,

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2011

Great hotel located adjacent a major shopping mall. Staff were very accommodating ensuring your every need was catered to. Restaraunt and food were top notch as was the service. The rooms had every conceivable convenience and were of luxury spa quality albeit a bit small by our standards. Taxis are plentiful and can reasonably take you to the downtown sights and back at any time of day. Would not hesitate to stay again if in Ankara.

  • Stayed: December 2010, traveled solo
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Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded August 31, 2011

Dear Guest;

We thank you very much for taking your time to evaluate our Hotel and our team after your recent visit to Crown Plaza Ankara

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it.

We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and Turkish hospitality .

Best regards,

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2011

I was given a corner room which had a huge double bed, work station and a bathroom which had a full width window which of course had blinds that could be closed when needed. The bath also had a jacuzzi which was just what you need after a hard days work. The internet connection was wireless and which worked well.

Not in the nicest position in Ankara, next to a huge shopping mall, however it is a great location for business and not that far by taxi from the airport.

I used the room service to order dinner and which was excellent and the staff were very efficient.

I will be staying again next time in Ankara.

  • Stayed: June 2011, traveled on business
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Thank Neil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this reviewResponded August 20, 2011

Dear Guest;

We thank you very much for taking your time and complementing our Hotel and our team after your recent visit to Crown Plaza Ankara.
We are more than delighted that you have chosen us ;

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further.

We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and hospitality to make your stay a memorable one.


Best regards,

Sinan Misirli

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Ankara

Address: Akkopru Mah. Mevlana Bulv. No:2 Iskitler, Altindag, Ankara 06570, Turkey
Phone Number:
Location: Turkey > Ankara Province > Ankara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #6 of 179 Hotels in Ankara
Price Range: $100 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Ankara 5*
Number of rooms: 263
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Ankara, the ideal location for business travellers visiting Ankara. The hotel is situated next to the biggest shopping mall complex of Ankara and only minutes away from major Ankara tourist attractions, such as the Ataturk Mausoleum, Anatolian Civilizations Museum, Roman Bath and Temple of Augustus and also Crowne Plaza Ankara offers spectacular views of Ankara. Crowne Plaza Ankara features 263 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have direct dial telephones, modem points at work stations and satellite television. The hotel also has underground car-park facilities. The Crowne Plaza Ankara is in close Underground Station, leading you directly to the heart of Ankara. We are proud to offer a great product combining convenience of location with the quality and value for which the Crowne Plaza brand is famous throughout the world. ... more   less 
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