I stayed there with the highest expectations only because they are under the Intercontinental Hotels Group and I was not let down in all aspects. The service is superb, the buffet has the most complete spread even exceeding the usual breakfast items from different parts of the world, the room is just sublime and very clean and smelling good when we checked in complete with bathroom amenities and bottled water. The staff attended to our needs as soon as they received our requests and were very courteous despite the numerous requests we had. I also admire the fact that when I called the hotel asking if they found an item which I thought was left in my room upon checkout, they courteously assisted me and contacted different departments to locate the item. Unfortunately, the item got lost but it didn't feel as bad because of the service they extended in that incident.
The only thing they should improve on is the pool facilitywhich is very old for the hotel's style and design. Other than that, I would, no second thoughts, stay at this hotel.
- Official Description (provided by the hotel):
- Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more less
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- Also Known As:
- Crowne Plaza Manila Galleria Hotel Quezon City
- Crowne Plaza Quezon City
- Galleria Manila Crowne Plaza