I spend over 10days there and left disappointed. Great are the location near Ateneo University, lots of food shops nearby and I felt pretty safe. Hotel Management has lots to improve...
Room was dirty upon check in, lots of dust and hair from previous guest/ guests and Pillows had no pillow cover.
Bed linen at times dirty and broken. One time in my kids room i discovered disgusting dirty bed linen and when the night shift came with a replacement, it was dirty too.
If I find the same dirt for 4 days on my toilet room floor, cleaning is not done properly - someone need to check the work of the cleaners!
Cockroaches were regular guests in the toilet and under the fridge, even after pest control treatment.
First there was no bottled water or water cooker. Then I got both but never got the tea bag requested with a big notice at the water cooker. Does anyone care about their guests?
While the breakfast (ordered a day in advance) was mostly ok, I dont expect to be served spoiled and old watermelon like on my last day.
I was lucky i had a room with window, but be aware most rooms don't have windows or at least have fake windows looking into a water raiser tunnel. Who designs a hotel like that? It's not a family vacation hotel but I suggest to put at least night lights in rooms without daylight.
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