I've been coming to Eastwood Richmonde for a few years now. I recently visited and had a few bad experiences.
First off, I stayed at the hotel by myself and twice they set me in a room that was connected to a second room. Both times the other occupants were SO NOISY that I could not get a good amount of sleep in. The first time, I didn't hear the noise until about 2 am and it was way too late to switch rooms. The second time was in the afternoon and it was much easier, but still a hassle. I can't imagine they don't get this complaint EVERY DAY. Seriously? Why people two different parties in rooms that are connected to each other by a locked door. You don't think they can hear what's going on in the second room?
I've also had really bad experience with the room service. When I'm in a hotel, I usually like to just relax when I'm in the room and room service is usually the option I go with instead of going to a restaurant, which are plentiful in the area. Room service took like an hour, and even then they forgot to give maple syrup for my pancakes. Really? I once asked for a bucket of ice since there was no ice machine on my floor and it took 1.5 hours to get it.
I don't think I'll be staying at the Richmonde during future visits. Such a shame because the location is prime and so convenient with where I usually frequent.
- Official Description (provided by the hotel):
- The second Richmonde Hotel brand rises at the heart of Eastwood City, the first urban community east of Manila developed by leading real estate developer Megaworld Corporation. Bearing the name of this pioneering live-work-play enclave, Eastwood Richmonde Hotel completes the township's mix of office and recreational establishments and answers the lodging needs of business and leisure travelers in the metropolis, not to mention the hotel requirements of residents and corporations in the locality. ... more less
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