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Traveler rating
265
125
25
8
6
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All reviews electric kettle mini fridge room was clean fast internet water heater walking distance place to stay complimentary water araneta center enjoyed my stay a great stay budget hotel accommodating staff location is great comfortable stay an overnight stay checking in
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Reviewed 4 weeks ago

Love the room and bed. The bathroom is also clean. I love that there is an electric kettle for drinking coffee or tea. Plus there's a mini ref to store drinks and food. Check in is very fast. There's also an app to facilitate your requests.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank edgolbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGedalanga, General Manager at Red Planet Aurora Boulevard, responded to this reviewResponded 3 weeks ago

Dear edgolbin, We always want to offer all our guests a warm and personalized service so we were very pleased to read that you did experience this and left feeling that we offered you an outstanding customer service. We look forward to having you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020

We felt secure inside, no worries of being rob. The hotel was great, clean, worth of the paid price. Most of all, I like the tech. The app was grate calling the front desk directly from your phone.
Everyone was courteous in evertime you'll enter the building you'll be greeted. The room was clean, comfy, the reason why we woke late.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tomiexsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGedalanga, General Manager at Red Planet Aurora Boulevard, responded to this reviewResponded 5 weeks ago

Dear tomiexasia, We always want to offer all our guests a warm and personalized service so we were very pleased to read that you did experience this and left feeling that we offered you outstanding customer service. We look forward to having you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

The view was so nice and the room is very comfortable, Im a little bit disappointed because they don't have spoon and fork when I request for it, but then I understand because the front desk apologise and said that they dont have a room dining. I really loved also the staff they are very welcoming. Thank you so much Red Planet Aurora Boulevard definitely be back soon

Date of stay: January 2020
Trip type: Traveled with family
Thank Carbonilla_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGedalanga, General Manager at Red Planet Aurora Boulevard, responded to this reviewResponded 5 weeks ago

Dear Carbonilla_25, Our goal is to provide quality products and services that you deserve. To that, we are really happy to learn that our service exceeds your expectations and that you find our dedicated staff very friendly. We look forward to having you back soon!

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Reviewed January 8, 2020

Its my third time staying in this hotel. But a frequent guest at Red Planet Ortigas and Red Planet Davao. I was shocked to be charged for 1500 pesos early check in fee. I was here last 2018 and they charge me before of 500 pesos only. Other red planet hotels have complimentary early check in if you book direct. I always book direct but Red Planet Aurora won’t recognize members.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Parrotkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGedalanga, General Manager at Red Planet Aurora Boulevard, responded to this reviewResponded January 10, 2020

Dear Parrotkid, Thank you for sharing your experience with Red Planet Aurora Boulevard. We appreciate how in-depth your review is. The tiniest details give us a bigger picture of how we can improve our facilities and service.

We regret to hear that you experienced inconvenience upon check-in particularly our early check-in fee. Upon checking, your booking is a Family Room which is a higher category compare to your previous stay on our Standard Room. Indeed, complimentary early check-in can be granted to all our valued guests but it is subject to the hotel's availability.

We understand your disappointment; however, we are hoping that you would still consider giving us another chance to serve you in the manner that you truly deserve. Once again, thank you for sharing your experience.

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Reviewed January 2, 2020

Room doesn't come with complimentary water or drinks. Toothbrushes and slippers need to be bought at the lobby. No telephone inside the room. But despite this, our stay is quite nice. Staff are accommodating and bedding is superb.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank feiton06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGedalanga, General Manager at Red Planet Aurora Boulevard, responded to this reviewResponded January 7, 2020

Dear feiton06, Thank you for sharing your experience with Red Planet Aurora Boulevard. We appreciate how in-depth your review is. The tiniest details give us a bigger picture of how we can improve our facilities and service. Being a budget hotel, we offer the most basic necessities of our guests without sacrificing comfort and quality. We have taken note of all of your observations and rest assured we will look into them. Again, we thank you and we are looking forward to being of service to you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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