My family stayed here only for one night, thank goodness!!! We paid P3,400 for an Executive Room but got very disappointed with everything this hotel offers, except for the free airport transfer & the hot shower.
We had to ask for towels and bath mat twice as the receptionist ignored our 1st request. The toilet was leaking!!! We had to ask for 2 bath mats so we didn't have to step on the water around the toilet!!! Everytime we washed our hands or brushed our teeth, the drain got blocked and yucky water came out of it! The shower doors nearly fell off and the shower floor was very grotty and moldy. They didn't even have a soap holder in the shower!!! Fortunately, their hot water worked.
The room reeked of smoky & moldy smell!!! Our room looked & felt dirty, dilapidated and unworthy to be called an Executive room!! We were on the 4th floor but the adjoining rooms were noisy! I saw a cockroach crawling on the floor, too!
We had our dinner at their restaurant but the food (chopsuey & salmon) were very ordinary and cost too much. I didn't drink my softdrink because it tasted/smelled of coackroaches. Our daughter drank only 1/6 of her mango shake as it tasted terrible!!! We gave the waitress a tip but she didn't bother to thank us!
We were never informed they offer free breakfast. It was only when the van which will take us to the airport got there, that the guard asked us if we were not having brekky. We have been waiting for 20 mins but no one ever told us we could have free breakfast!
This hotel is the worst we've ever been & we will never come back to this place!!!!
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- Also Known As:
- Swagman Rpl Manila
- Manila Swagman Rpl Hotel