Although a booking made through wellknown German company HRS Cologne clearly stated that
payment would be made directly in the Hotel, the Filipino Management - unreliable and unprofessional - had the cheek to immediately charge my Credit Card! After complaining the undisclosed "Reservations Team" (of course they did not identify themselves by a name to avoid further consequences) they even let me know that I had to pay (again!) after arrival.
BEWARE OF THIS HOTEL!
An official complaint was filed at HRS Reservation Team.
- Official Description (provided by the hotel):
- City Garden Suites Manila is a Standard Class Hotel and an ISO 9001:2008 Certified in all aspects of its operations. One of the 3 properties under the City Garden brand, has emerged to be first-in-mind for hotels in the Philippines' capital city. The hotel offers top class accommodation with business character and elegant furnishings that provide guests value for their money. A great choice for business and leisure travelers who are seeking comfort, affordable rates and cozy ambiance that is so relaxing and refreshing. Every guestroom offers modern and up to date facilities and five star quality amenities bringing new dimensions in luxury and leisure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your City Garden Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- City Garden Hotel Manila
- City Garden Manila