We book the room 5 months in advance then on check in had to wait 2 hours for the room to be cleaned. The air conditioner only blow slightly cool air the cover keep falling off of the air conditioner unit. The shower had no pressure and only a trickle of water would come out. We had to ring them everyday to get them to make up the room. Then on check out they charged us for a hair drier that was cracked, that we never used. On complaint they claim that they check the room every day when they clean it but since they didn't clean the room until we asked and we were there when they cleaned it I know this didn't happen. Booked hotel transfer to the air port and they supplied us with an outside van at full hotel transfer rates with out letting us know. Have stayed a lotus garden 5 times previous but never again. Would not recommend.
- Official Description (provided by the hotel):
- Lotus Garden Hotel Manila is a 3-star hotel committed to provide high levels of customer satisfaction. We are located centrally within Manila's busiest commercial district, walking distance to the following: • US Embassy • Robinsons Mall • St.Lukes Medical Center Extension Clinic • Manila Pavilion Casino Filipino • Roxas Boulevard • Rizal Park We are also near Manila Ocean Park, The Walled City of Intramuros and the Intramuros Golf Course, various Chruches, World Trade Center, Mall of Asia and SMX Convention Center, CCP complex and Si-Kat Bus to Puerto Gallera and 15-30 minutes away from the Domestic Airport and Ninoy Aquino International Airport. ... more less
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- Also Known As:
- Lotus Garden Manila