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“Nothing in room works” 1 of 5 bubbles
Review of Lotus Garden Hotel

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Lotus Garden Hotel
Ranked #22 of 109 Hotels in Manila
Perth
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Nothing in room works”
1 of 5 bubbles Reviewed October 8, 2013

We book the room 5 months in advance then on check in had to wait 2 hours for the room to be cleaned. The air conditioner only blow slightly cool air the cover keep falling off of the air conditioner unit. The shower had no pressure and only a trickle of water would come out. We had to ring them everyday to get them to make up the room. Then on check out they charged us for a hair drier that was cracked, that we never used. On complaint they claim that they check the room every day when they clean it but since they didn't clean the room until we asked and we were there when they cleaned it I know this didn't happen. Booked hotel transfer to the air port and they supplied us with an outside van at full hotel transfer rates with out letting us know. Have stayed a lotus garden 5 times previous but never again. Would not recommend.

Room Tip: Choose a different hotel if you would a good room
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  • Stayed October 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Bhing100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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630 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
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sihanoukville
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed October 2, 2013

The rooms are ok here, I would put them more on the lines of 25 bucks per night though, so it is a little overpriced. The shower has hot water, but takes about 5 minutes to run the water through before it becomes hot, also the ac is very basic old rotary switch ac. The rooms are all a little noisy.

Room Tip: Ask for a room that gets internet, or they will put you in a room outside the coverage area.
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  • Stayed September 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank andy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Koror
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

With Rizal Park, the National Museum, and a major mall just a few blocks away, this is a good place to stay if you want to be in the middle of where its at in the city. The inside of the hotel looks pretty good considering the price for staying. And it has a really good restaurant and bar downstairs next to the lobby. The location is great. Aside from the other attractions I mentioned earlier, there are also really good places to eat around the district, and places where you can enjoy the night life and also live bands. There are places to go that don't necessarily have all the sleazy entertainment, but if your into that stuff, there is sleazy entertainment to be found. Although, the stuff they have in the mini bars is a bit expensive. So if you want a drink of water or a kit kat, just go out and buy it from the 7eleven across the street.

Room Tip: They have quite rooms, but they don't come with a view as the window literally opens to a concre...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dmitrikylev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

I flew to the Philippines for a week and stayed my last two days before returning back to the USA at the Lotus Garden in Manila on Aug 11&12, 2013. The hotel accommodations (The Customer Service, Restaurant and Staff were just amazing) They went out of there way to make sure our stay was the best possible. The hotel was very clean, and they always were concerned about our well being! I plan again to stay at the Lotus Garden my next trip back in 2014.


Eric

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank traveling-guy1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 29, 2013

Great hotel, excellent service and well located, with helpful friendly staff.
Free breakfast, continental and Filipino style.
The rooms are clean, included flat screen TV, tea/coffee making facilities, clean bathroom, free wifi, …
Very nice hotel, looking forward to go back, would definitely stay here again and recommend this hotel.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank peterBELGIUM111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed August 22, 2013

We stayed in a family room in March and this was the first time I had been to the hotel during my last 10 years visiiting Manila. Room was clean and comfortable and a very reasonable price. Some people were moaning about the location but I know Manila very well and I actually enjoyed the location and explored surrounding shops and restaurants. Some adjoining areas can be a bit dodgy on a Safety basis but that is the same anywhere in Manila so it`s unfair to single out this location.
Breakfast was Filipino Style only which is not to my taste but my girlfriend loved it because she is Filipino.
Staff were very friendly and professional and dealt with a few issues I had. My first allocated room was noisy on the street side but they changed it to a quiet room without any fuss and we slept vwery well before getting a flight to England the next day.

I would stay again but I prefer their sister hotel, City Gardens, on Makati Avenue. Rooms there are a bit higher spec and you are close to The GreenBelt which I love. Nothing wrong with this hotel considering the price paid.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 20, 2013

I have stayed at the lotus garden hotel each and every time my wife and I have come to manila.. We have actually been here 6 times in the past 4 years and are very happy to recommend this hotel to anyone who visits.. As for those who would not prefer a Filipino style breakfast get over it.. There is always the egg stand where a scrambled / fried or omelette style egg dish can be made up for you along with cereal or go to jollibee they are open 24 hours..

Staff are always friendly and eager to help you out with any problems you may encounter while you are here.. Training of new staff is always a high priority and if some people took the time to sit back and watch they will see this..

Many reviews have stated that the location of this hotel is very good.. Shopping centre close by and convenience stores just around the corner along with a mercury drug store..

If you haven't been here before and are thinking of staying... Read the reviews..

Room Tip: Ask for a kitchenette room as they are bigger and easier to move around in should there more 2 or mo...
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  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Des_Josie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotus Garden Hotel

Property: Lotus Garden Hotel
Address: 1227 A. Mabini corner Padre Faura Sts. | Ermita, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Ermita
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Manila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Garden Hotel 3*
Number of rooms: 116
Official Description (provided by the hotel):
Lotus Garden Hotel Manila is a 3-star hotel committed to provide high levels of customer satisfaction. We are located centrally within Manila's busiest commercial district, walking distance to the following: • US Embassy • Robinsons Mall • St.Lukes Medical Center Extension Clinic • Manila Pavilion Casino Filipino • Roxas Boulevard • Rizal Park We are also near Manila Ocean Park, The Walled City of Intramuros and the Intramuros Golf Course, various Chruches, World Trade Center, Mall of Asia and SMX Convention Center, CCP complex and Si-Kat Bus to Puerto Gallera and 15-30 minutes away from the Domestic Airport and Ninoy Aquino International Airport. ... more   less 
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Also Known As:
Lotus Garden Manila

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