Contacted Shore 2 Shore Travel Services regarding their El Nido tour. Received a response from Terry the next day with all the details. Asked more questions and got great responses back in a timely manner. Decided to book with them and Terry took care of everything - transportation to and from the airport (El Nido is 6 hours away from the airport), hotel booking and island hopping tour reservation. She then gave me the vouchers and confirmation. It was really simple and well organized. A few weeks before the tour, I received a follow up email reminding me of our upcoming tour. A week before the tour, Philippine Airlines decided to cancel our flights and booked us on an earlier flight. I contacted Terry at Shore 2 Shore who rearranged our transportation. On the day of departing Manila to El Nido (via Puerto Princessa), my flight got rearranged again to a much later flight. A few hours later, Terry called me asking if everything was alright because we did not show up at the scheduled time (what great follow up). I explained to her our situation and that we would not arrive until much later now. She said she would call me back. A few hours later Terry called me back. She was able to arrange another transportation for us and followed up again once we arrived. The rest of our trip went smoothly. The Island hopping tour was great and so was the hotel accommodations. Thanks to Shore 2 Shore Travel (especially Terry), our trip turned out great. I will definitely go with them again. I highly recommend booking with them for any tour!!
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