We arrived in Manila from Sweden and stayed in Palm Plaza Hotel in June 17 to 21 because is close to Robenson. We got nice room in sixth floor. We love the Hotel, staffs at the reception were very friendly. When we complained about the internet, they sent someone right away to fix the problem. Also the people at the front door are very friendly and polite.
We thought were very glad that we chose this hotel, but it was a mistake beacause there was one problem, the head of the housekeeping in the sixth floor was very rude behavior. We usually travel around the world and we had never encountered this kind of problem but we had heard it so thats why We were aware that before we leave the room we usually check the towels and everything so there will be no problems.
But after three days when we came back in the room we recieved a note from the head housekeeping that stated " one fortowel was missing, charge to the room must pay it" I was shock because all towels were there when we left the room. I phoned the housekeeping and explained it but they refused to listen. They came in our room, she the head housekeeper and the other guy, she was very rude , I told her that I counted it before we left the room how come it missing one when it was complete when we left? I thought that it was her way or she used to show her rude behavior to there guests enough to scared them. We supposed to stay here again after Siargao but she scared us. There are other nice hotel in Mabini also near in Robenson so why bothered in Palm plaza.
- Official Description (provided by the hotel):
- Palm Grove Hotel (formerly Palm Plaza Hotel) is manage by Transway Hotels Group Corp; located at 524 Pedro Gil Corner M. Adriatico St., Malate Manila. A few minutes away from Robinsons Place Midtown Mall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Agoda, Travel Book Philippines, Inc., Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Palm Grove Hotel (formerly Palm Plaza Hotel) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palm Plaza Manila