Room is ordinary and not impressive. Not what you expect on a 5-star hotel. Safety deposit box is not functioning. We waited for an hour to get it fix instead of us enjoying the amenities. Had to request for the baby cot several times and waited for it. It was already requested upon reservation. We didn't get a good sleep for 2 nights as we were facing the parking lot and a car was alarming in the wee hours of the morning. I've actually requested for a quiet room upon reservation!
In fairness, hotel staffs are courteous and the buffet was great! The Manila bay view is also good plus there were several activities for the kids.
Overall, we're not happy with our stay and was very disappointed.More