We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Renovation works going on , so no bayview”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sofitel Philippine Plaza Manila
Ranked #3 of 109 Hotels in Manila
Certificate of Excellence
Dongguan, China
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Renovation works going on , so no bayview”
Reviewed May 1, 2013

+ very beautifull big hotel
best and largest breakfast buffet ever
friendly staff
nice located out of the busy city

- very small twin beds, in fact I would say they are single beds
There are renovation works going on now , nobody warned us by booking
after asking I got discount.
But you have to know it since it is next to the pool so no nice view and less place around the pool
no free wifi in your room officialy

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1650isa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your wonderful feedback! We are honoured that you had a pleasant stay with us.

Spiral offers a wide variety of international dishes and we are glad that you appreciated the breakfast, the hotel ambiance, our friendly ambassadors and the hotel location.

However, we apologise for the inconvenience caused through the seawall rehabilitation, we are working together with the government in order to be prepared for the next rainy season to ensure the safety and security of our guests and employees.

Appropriate actions will be taken and rest assured that all Department Heads concerned have been informed to address this matter.

We sincerely hope that this experience you encountered has not permanently affected your perception and we are looking forward to your next visit.


Best Regards,
Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,819 reviews from our community

Traveler rating
    2,497
    1,408
    549
    213
    152
See reviews for
1,637
1,176
321
989
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (827)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
Reviewed April 30, 2013

From Check in to check out, it was a pleasant and relaxing experience for all the family. My husband says all the amenities provided for business meetings he attends regularly are outstanding. As for us, who just stay in and enjoy the hotel, my husband's conventions are something we all look forward to. I love the down pillows, coverlet and the fragrance of the L' Occitane products that permeate the room. NO gross sticky carpets or cigarette smells here! The bathrooms are immaculate. The linens are immaculate! Even the drapes are free from dusty musty smells which I can detect at once when I enter a room. My children enjoy all the facilities and I love the massges at the Spa. But the best thing in Sofitel is hands down, SPIRAL. It is heaven! When we went there once for a champagne brunch, the waiter gave our table a whole bottle of champagne ( I forgot what it was but it was not Asti, it was french!). The different food ateliers are all wonderful! Stay at least 4 hours to sample them all! ( One must pace themselves) for me my absolute favorite and I kid you not, is probably the only stinky room in the hotel... THe cheese room! I can just die! Everytime we go back it has all the ols staples but alwaysthere are new meats and cheeses to try.And thE Sofitel makes THE BEST CROISSANTS IN METRO MANILA! My friends who know me, will agree when I say this is the best, IT IS!

Room Tip: Tell the front desk what you want and they will stop at nothing to give it to you. When we said we w...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for expressing recognition on your excellent stay in our hotel and for sharing your magnifique experiences with us.

We are pleased to know that you enjoyed the room as well as the facilities and the amenities. Our beds are indeed soft and comfortable, which are two of the unique characteristics within the Sofitel MyBed concept.

Thank you for complimenting our Spiral restaurant a showcase of Passion for Excellence, reflecting the French and Philippine savoir−vivre.

Thank you again, we look forward to the pleasure of welcoming you back.



Best Regards,

Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 30, 2013

A very close friend who's an Accor member recommended this to us, giving me a member for the day certificate. I did not end up using it, I became a member myself as the whole family (including my husband, 22 yo daughter and two kids (12 & 8 year olds) were all amazed at everything - the rooms, pool, restaurants & services. We will definitely stay here again, in fact, I am now again in the process of organising another family holiday in Australia to utilise my membership benefits. Highly recommended to anyone looking for quality stay. We've stayed in other five star hotels in Manila but we will now keep coming back to Sofitel Manila!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank gloryareni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your positive feedback with regards to your stay at the Sofitel Manila!

We are grateful that you and your family enjoyed our delectable food in Spiral, the magnifique lagoon shape pool and the service rendered by our hotel ambassadors. We are glad that our products and services had delighted you.

Thank you once again and we look forward to your next magnifique stay.


Best Regards,

Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 30, 2013

We had a very nice stay at this upscale hotel. Check in was easy and we were able to check in early. The beds were very comfortable and the bathroom was large. We were given complimentary bottles of water which were appreciated as it was very hot out. We had a panoramic view of the Bay of Manila and we were able to stand on the balcony and look out at this amazing view. That in itself was worth the stay. The hotel lobby is quite spectacular with the winding staircases. The grounds are nicely manicured. The location is a short cabride away from the Mall of Asia.
This hotel is highly secure. The cars and cabs are checked by security before they arrive at the front entrance and purses and bags are checked at the entrance.

Room Tip: Ask nicely for an upgrade. We were given a room with a panoramic view. Try and get a room with a vie...
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iamgoneagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for sharing with us your excellent stay with our hotel. We are very pleased to learn how much you enjoyed your stay.

We are extremely grateful that you appreciated the view of the Manila Bay, the location, and the magnifique ambiance of our hotel lobby. Indeed, our hotel is highly secured as our guest’s wellbeing and safety is one of our top priorities.

It is our endeavor to perform up to our guests' expectations, and great feedback such as yours inspire the team.

Thank you again for staying with us and we are looking forward of welcoming you in the near future.



Best Regards,

Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
Reviewed April 29, 2013

Staff was "EXCELLENT".....really made our stay very pleasant. Mr. Morris at the checkin desk was very accommodating...with the room ready he allowed us to check in early after a long trip....that was "Outstanding". Thank you and we will see you again soon.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pitbull691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for choosing Sofitel Manila and for taking the time to tell us about your experience. We are glad to hear that you had a magnifique stay with us, as we strive each day to provide our guests with the finest hotel experience.

We are pleased to hear that the excellent service of Mr. Morris and all our hotel ambassadors were to your satisfaction. Our ambassadors take great pride in creating magnifique stories and we hope that we will be again a part of your story at your next visit.

Thank you again for your patronage and we look forward to the pleasure of welcoming you back soon.


Best Regards,
Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed April 29, 2013

I have travelled extensively throughout Australia, & also through many parts of Italy & the USA. I have stayed in many 5 star Hotels. But the overall package provided by the Sofitel Manila quite simply was by far the most amazing stay I have ever experienced. Every single aspect of my visit was above my expectations. And quite frankly, the attention of the staff to ensure our stay was special was beyond comprehension. They quite honestly made me feel like royalty.....which is why we will return in the future. Thank you to each & everyone involved at your Hotel. You truly go beyond the call of duty & this experience will remain with me for eternity.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobnet357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

Thank you for your excellent review at Sofitel Manila! We are delighted to hear that we are able to create such memorable experiences.

Your encouraging feedback is a great motivation and gives us more enthusiasm on maintaining our efforts to offer high quality service to our guests.

We thank you once again for your patronage and we look forward to the pleasure of welcoming you back again soon.



Best Regards,

Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kansas
2 reviews
Reviewed April 29, 2013

Even though you dont plan on sleeping in this hotel I still highly recommend you have lunch/dinner here. Sofitel has a great selection in their buffet and it tastes really good. After having a meal enjoying walking with your lover/family by the ocean and smell the ocean air. ( there was a accumulation of garbage on the bottom of the wall. I am not sure if that was cleaned up already or not.) I've spent 2 nights in that hotel and I really had a good time, the air condition was great, the bed was comfortable, the gym and pool was nice, and of course the service was great.

Room Tip: it really depends on you
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, May 2, 2013
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza Manila!

We are grateful to read that you had a wonderful stay in our hotel.

We at Sofitel Philippine Plaza do not only meet, but exceed customer expectations. We give emphasis on all aspects of the elegance of our hotel environment such as beautiful ambiance, luxurious food, high end technology and magnifique service. Your kind words on the service provided by our ambassadors and the quality of our food and beverage in Spiral are most gratifying and rest assured that it will be passed on to the team. This will certainly motivate them to keep up the good work.

Thank you for the recommendation and it is our hope that you will give us the opportunity to better serve you in the very near future.


Best Regards,
Federico Tacoli
Director of Quality Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manila hotels
Walled City
The Manila Hotel
The Manila Hotel
#5 of 109 in Manila
1,463 reviews
Hotel H2O
#11 of 109 in Manila
1,197 reviews
Show Prices
Show Prices
Show Prices
Malate
Pan Pacific Manila
Pan Pacific Manila
#2 of 109 in Manila
1,240 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Philippine Plaza Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Philippine Plaza Manila

Property: Sofitel Philippine Plaza Manila
Address: Roxas Boulevard | CCP Complex, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Manila
#3 Romantic Hotel in Manila
#3 Business Hotel in Manila
#3 Luxury Hotel in Manila
#4 Family Hotel in Manila
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
Number of rooms: 609
Official Description (provided by the hotel):
Sofitel Philippine Plaza Manila is an iconic 5-star luxury resort nestled in an expansive tropical setting. Renowned for its magnificent contrast of captivating sunsets and the sparkling waters of Manila Bay, the hotel attracts international and local travelers alike with its signature Filipino brand of hospitality and the French joie de vivre reflected in its service rituals; from entertainment, food and wine offerings. Nestled adjacent to the historic Cultural Center of the Philippines, Sofitel Philippine Plaza boasts of a location within the city beat and the refreshing tranquillity of the bay. It stands 15 minutes away from the international and domestic airports and approximately 30 minutes away from Makati City, the central business and commercial district of thriving shopping, dining and entertainment venues. Spiral is the hotel's most interactive restaurant in the Asia Pacific Region, featuring 21 ateliers of the world's best cuisine in one magnificent destination. Other than Spiral, Sofitel Philippine Plaza also has other restaurants and bars including Le Bar, a bistro, patisserie and library in one destination, La Veranda, a Parisian-style bar with an indoor lounge that stretches to an outdoor terrace, Snaps Sports Bar, a sleek and modern bar for sports enthusiasts, and the Sunset Bar, the idyllic blend of a picturesque outdoor dining venue. The first of its kind in Asia, the Vietura Aesthetic Lifestyle features anti-aging, detox and weight management along with a comprehensive services menu of holistic, personalized beauty and wellness programs. It combines non-invasive aesthetic procedures, integrative medicine and lifestyle coaching tailored to fit the individual's needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Ctrip TA, Priceline, Cancelon, TripOnline SA, Hotwire, Travelocity, HotelQuickly and getaroom.com so you can book your Sofitel Philippine Plaza Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing