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“Good hotel, good location”

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Sofitel Philippine Plaza Manila
Ranked #3 of 109 Hotels in Manila
Certificate of Excellence
Vancouver, Canada
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Good hotel, good location”
5 of 5 bubbles Reviewed June 27, 2011

Sofitel Manila is very nice hotel. I loved the entrance and the lobby decoration.
Service is above average as all employees are very friendly and professional.
The amenities are endless as well including golf, tennis, swimming pool and game area. The rooms are nice and if you are luck you get a nice view to the sea. I stayed in the last floor facing the water and it was fortunate to have that position- staff gave me a better room than I had booked- two thumbs up for going over the extra mile!
Overall a nice hotel with many activities, unfortunately I was there for business so couldnt enjoy much.

  • Stayed February 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Suzano_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, June 28, 2011
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza!

Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests.

We are proud to share your sentiments with the rest of team, as this will inspire them to delight even more guests in future. We do hope you will be one of them once again, and we look forward to welcoming you back to Sofitel.


Yours sincerely,

Josephine Abel-Arvesu
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,594 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
3 of 5 bubbles Reviewed June 26, 2011

The room was big enough and spacious. The LAN cable inside the room didnt work and so we called to have it replaced. Yet it still didnt work maybe the port was the problem. Food in Spiral is really good and always tempting. The ambiance of the hotel gives you the feel of Old meets new..since Sofitel has been there for a long time already yet it gives you an updated feeling bec they constantly improve on the some areas of the hotel.
The bathroom ammenties use to be L'Occitane , they changed it now though.

  • Stayed June 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, June 28, 2011
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza!

Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests.

We are proud to share your sentiments with the rest of team, as this will inspire them to delight even more guests in future. We do hope you will be one of them once again, and we look forward to welcoming you back to Sofitel.


Yours sincerely,

Josephine Abel-Arvesu
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed June 23, 2011

Thank you for making our stay very pleasant. I will recommend the hotel to my other colleagues and will certainly consider going back for another leisurely stay.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review, June 27, 2011
Dear Valued Guest,

Bonjour Mabuhay from Sofitel Philippine Plaza!

Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us.

We are glad to hear that you enjoyed your stay with us, as we strive each day to provide our guests with the finest hotel experience. We only regret that you encountered difficulty in some areas of service, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service excellence, and any lapse is always immediately looked into and addressed by the relevant department heads to ensure continuous improvement of our services.

Thank you very much for choosing to stay at Sofitel, and we look forward to being of service to you once again.


Yours sincerely,

Josephine Abel-Arvesu
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Philippine Plaza Manila

Property: Sofitel Philippine Plaza Manila
Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Manila
#3 Romantic Hotel in Manila
#3 Luxury Hotel in Manila
#3 Business Hotel in Manila
#4 Family Hotel in Manila
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
Number of rooms: 609
Official Description (provided by the hotel):
Sofitel Philippine Plaza Manila is an iconic 5-star luxury resort nestled in an expansive tropical setting. Renowned for its magnificent contrast of captivating sunsets and the sparkling waters of Manila Bay, the hotel attracts international and local travelers alike with its signature Filipino brand of hospitality and the French joie de vivre reflected in its service rituals; from entertainment, food and wine offerings. Nestled adjacent to the historic Cultural Center of the Philippines, Sofitel Philippine Plaza boasts of a location within the city beat and the refreshing tranquillity of the bay. It stands 15 minutes away from the international and domestic airports and approximately 30 minutes away from Makati City, the central business and commercial district of thriving shopping, dining and entertainment venues. Spiral is the hotel's most interactive restaurant in the Asia Pacific Region, featuring 21 ateliers of the world's best cuisine in one magnificent destination. Other than Spiral, Sofitel Philippine Plaza also has other restaurants and bars including Le Bar, a bistro, patisserie and library in one destination, La Veranda, a Parisian-style bar with an indoor lounge that stretches to an outdoor terrace, Snaps Sports Bar, a sleek and modern bar for sports enthusiasts, and the Sunset Bar, the idyllic blend of a picturesque outdoor dining venue. The first of its kind in Asia, the Vietura Aesthetic Lifestyle features anti-aging, detox and weight management along with a comprehensive services menu of holistic, personalized beauty and wellness programs. It combines non-invasive aesthetic procedures, integrative medicine and lifestyle coaching tailored to fit the individual's needs. ... more   less 
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

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