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“Nice hotel with good service”

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Best Western Hotel La Corona
Ranked #9 of 108 Hotels in Manila
Austin, Texas
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice hotel with good service”
Reviewed March 3, 2013

My wife and I stayed here just for one night on our way through Manila to Palawan. The hotel is nice enough, and the staff are quite friendly. There was some re-modeling going on next to the first room they assigned us but we went back to the desk and they quickly switched us to a different room. The rooms are comfortable and nice, as you would expect from a Best Western. They're not top-notch but still nice enough. The area is a little dodgy but then again, most of Manila is. Overall, considering the accommodating staff and nice rooms we'd consider staying here again for a short stay. There might be some better options if you plan to spend a while in Manila.

Room Tip: get a room on a higher floor
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Smize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear Bigsmize,

Thank you for giving us feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If in the meantime I can be of any assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 24, 2013

Checked in for a total of 7 nights and overall had a pleasant experience. Nice clean standard room with good A/C. Wifi was great as well. The hotel staff offered superb service including the manager Jenny. She was great and very helpful in anything we needed.

Room Tip: Breakfast Buffet was pretty good.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
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Helpful?
3 Thank Ace_R81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear Ace_R81,

Thank you for your review in regards to your recent stay in our property I’m happy to hear that we were able to provided excellent service particularly our Duty Manager, Jenny. We look forward to welcoming you back!

If in the meantime I can be of any assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zamboanga City
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 24, 2013

My travel was for purely business but I was with my girlfriend and our stay here was great. The staff were very friendly and accomodating. They would treat you like all other guests (which mostly were foreigners). The rooms are big and the bed was comfortable. The shower room is decent and clean. I thought this building looked old but it was well maintained and kept cozy. I thought some of the area surrounding the hotel was pretty shady but I expected that a little bit since it is in Manila. Their location is also good, very near establishments and short rides to malls, parks, etc.
Overall, I would give this hotel an excellent rating and I would definitely come back to this place.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mikiemyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear Mikiemyk,

Thank you so much for your great review! We always try to make our guests have the best experience during their stay. It is good to hear that the employees provided excellent service. We really appreciate your feedback because it helps us understand what we are doing right and what to continue doing for future guests. We really look forward to your future stays with us.

If in the meantime I can be of any assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
210 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed February 24, 2013

I am not sure why some reviews say this location is not the best. It is a 10 minute walk from the mall and many of the 5 star hotels like the Pan Pacific. In addition it is an easy cab to many attractions. The hotel is also steps away from The Hobbit House which is an interesting place to go for a beer! As for the hotel the service was excellent. Everyone was very helpful. The rooms are fine, good size, comfy beds, wifi. The only thing I found strange was the sign in the bathroom saying the water was not for drinking...we drank tap water all over the Philippians and were not sure why we couldn't here? There is a complimentary breakfast which was simple but had options for different tastes. We ate one evening at the restaurant in the hotel and it was fine, not super but we were hungry. There is a tour desk in the hotel and prior to our arrival they arranged a full day private tour of Manila which we really enjoyed. The price of this hotel is half of the five star hotels and although not a five star we were very happy with our three night stay here and highly recommend it.

  • Stayed February 2013, traveled with friends
    • Value
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    • Service
Helpful?
2 Thank Jaboda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear Jaboda,

Thank you for taking the time to tell us about your recent stay with us. We were pleased to read that you like our Hotel and also our location. Your positive comments are very valuable to us. Rest assured that we will continue to offer all our guests the best possible experience.

If in the meantime I can be of any assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 24, 2013

Stayed here on our way into our Philippines travels and on our last night before flying home.

First night was excellent, had requested quiet rooms and we got them. A very good standard. Big bedroom and good sized shower room. Huge bed and good aircon. Great buffet breakfast.

Last night was spoiled by my room not being ready when we checked in at 2.30pm. When I did get into it, it stank of smoke and had an adjoining door. I had requested a quiet room. So I felt sick all night with the stinky room and could hear next door's guests chatting.

I mentioned the problems to the reception who sent me a fruit plate and allowed us to late check out at 2pm.

The breakfast was great. The staff do their best to be helpful.

Room Tip: Make sure you ask for a non smoking room if you don't want one that stinks.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HowellerCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear HowellerCornwall,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to email me at tetromualdo@bestwesternlacoronamanila.com

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 23, 2013

This is a very pleasant hotel with good friendly staff. The rooms are an ok size and have good air con. We were close to bars and malls but the area did not feel that safe. Good breakfast buffet which i did not realize was included in the price. They also had room service and a range of massage services that you could have in your room

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chakstoneboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, March 23, 2013
Dear Chakstoneboo,

Thank you for your positive feedback especially about our staff. We thank you again for your stay and we hope to have the pleasure of serving you again in the near future.

If in the meantime I can be of any further assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati
1 review
Reviewed February 22, 2013

The hotel is located near Manila Bay where you can stand/sit and watch the beautiful sunset in Baywalk. And outside, you have all the access with an easy walk to all of the delicious restaurants, park, bars and almost everything you need or want to go to.

The lobby is has an elegant look. Very accomodating staff and they treat you like you are king/queen. The rooms have this ambience that makes you feel so relax and very comfortable. This is w/o a doubt one of the amazing and probably the best so far that I've been and will definitely return to Hotel La Corona Manila.

This is a 5 star experience!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona, responded to this review, February 23, 2013
Dear Mark A,

Thank you so much for your great review! We always try to make our guests have the best experience during their stay. It is good to hear that the employees provided excellent service.

We really appreciate your feedback because it helps us understand what we are doing right and what to continue doing for future guests. We really look forward to your future stays with us. If in the meantime I can be of any further assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel La Corona

Property: Best Western Hotel La Corona
Address: 1166 M. H. del Pilar St. | corner Arquiza Street, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Manila
#6 Romantic Hotel in Manila
#7 Business Hotel in Manila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel La Corona 3*
Number of rooms: 57
Official Description (provided by the hotel):
Offering all the comforts of home while traveling, this Manila hotel is located in the heart of the tourist belt in Manila, Philippines. BEST WESTERN Hotel La Corona Manila is a boutique hotel ideally located for adventure and business travelers-along the coast line of historic Roxas Boulevard and Manila Bay, which boasts of the world-famous Manila Bay Sunset. The Cultural Center of the Philippines as well as the Philippine International Convention Center are within the area. This Manila hotel is only about 300 meters from the United States Embassy, five kilometers from the Japanese Embassy, and less than nine kilometers from most other embassies. A first-class shopping mall is only 800 meters away, while the Walled City of Old Manila with its nine-hole golf course is only two kilometers away. The world famous Rizal Park is just 700 meters from the hotel. Manila Chinatown, with its authentic Chinese food and goods is within four kilometers easily accessible with only one Jeep ride. Guests to this Manila hotel will enjoy the comfort of well-appointed rooms and extra amenities such as a free welcome drink and a daily newspaper. For business travelers, the hotel boasts an Internet corner, meeting space, and free Wi-Fi internet access. Onsite dining options appeal to a wide range of tastes with continental, Western, Filipino, and vegetarian cuisine. Book today for the best low rates at this Manila, Philippines hotel-BEST WESTERN Hotel La Corona Manila. Enjoy your stay. ... more   less 
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Also Known As:
Best Western Manila
Manila Best Western

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