Let me start by saying that the hotel staff was great!!! The staff did everything they could to make my vacation more pleasant. However, the management is terrible!!! Let me explain, they want 100% payment up front!!! They constantly harass you about paying your bill, I booked my room on line, checked in and they asked for a deposit, so I agreed, then after that, all they kept asking for the next three days was, where is my payment in full!!! To the extent, that they left notes in the room to remind me and then called me every two hours until I paid in full!!! Afterwards, I went to charge meals to room service, and was told, they would like a cash payment instead... again, what is the reason!! I did pay for my 10 day stay, and yet they still wanted cash in lieu of waiting until checkout for my incidentals. Plus I find out after wards, that there is a charge to use the pool if you have more than the allotted people in the room... e.g., if you are one person, then only you may use the pool, if you have a guest, then they charge an extra 250 pesos for the pool... I can't understand why the hotel would charge extra for the pool, unless you are having a party or something... I will NOT use this hotel again... I do NOT recommend this hotel to anyone!!!
- Official Description (provided by the hotel):
- Armada Hotel Manila offers a warm, deluxe hotel experience with 96 comfortable rooms and suites, state-of-the-art facilities and great comfort in the bay area. The centrally located hotel in Manila features a premier restaurant serving sumptuous international cuisine and Filipino specialties; complete amenities and efficient service; as well as ideal spaces for meetings, conferences and intimate social functions. Situated within the heart of culturally rich district of Malate, Armada Hotel Manila is accessible to several shopping malls, convention centers, and domestic and international airport terminals. ... more less
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