I have booked a room here about four times over the last two years, but only actually over-nighted just once. Yes, you get it, it is in reality a "short time" hotel. Check in is fast, no questions asked, it is as if everyone at the counter knows what the deal is and machine-like gets you up to your room. Funny, the rate I paid included a free cheeseburger and fries, one of the room boys delivers it to your room at some random time. They leave it outside the door if you're too busy to answer the door when they bring it! The rooms have no windows (at least none of mine did) and they have a red hue to them due to the way the lighting is set up. They also are rather small. I had no issues with the bathrooms, the shower was clean and big enough. Like I said, it is what it is - a short time hotel. The one night I actually slept here was a rather difficult sleep, as the mattress (can't really call it that, it was about 5 inches thick and was more like soft plastic) and pillows were not very soft. My sleep was more likely induced from alcohol intake, so I can't really say if I would have fallen asleep comfortably in a sober state.
One of the most puzzling things I encountered in the lobby was their "gift display", in which they offered various little items for sale with the Sogo logo on them (i.e. mugs, caps, pens, beer holders, etc). I decided I would purchase the mug because the one displayed was nice, and I wanted a souvenir. Well, it turns out that they were out of mugs, and had been for quite a long time. I gathered that they were discontinuing the selling of gift items altogether. So, I offered to purchase the sole remaining mug which was on display. In your typical display of Filipino logic, I was told that it was not for sale. I asked what good was a displayed mug for sale when there were no more mugs available? I further asked "isn't it better to sell your last mug if you have no more?" I was given a dumb look. It turns out that all the items in the display case were sold out. I offered to buy all the sale items on display, and was told that none of them were for sale. This logic totally baffled me. I then said, "you ought to take this display down, it is moronic if you don't offer any of the items for sale. I then got a grumpy look from the female attendant, and a dirty look from the shifty male room attendant. I guess they both had just about reached their tolerance level for the day in dealing with short time clientele checking in to do the dirty deed.
Overall, the experience was like watching a well-oiled machine work. Unless it is a Saturday or Friday early evening check-in, when every Filipino couple want to be romantic, and there can be a short wait to check in, ordinarily they get you in and up to your room in a jiffy. Don't come here if you're looking for pleasant staff and good customer service. It is all business-like, and the business is, well...
Gotta admit the price is right. Real cheap, and a good bargain for your money if you don't have much money. Why is it that cheap hotels that cater to either cheap Charlies or Filipinos have absolutely no personality in their staff? I've never figured that out, but then again I am not Filipino.
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