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Reviewed August 23, 2018

I chose this hotel because its a short walk to a great attraction, the oldest chinatown in the world and a massive street market and shopping centre.
I was told the hotel was only a few months old when I arrived in July 2018 and it looked very modern, cool and funky.
You enter the door on the ground floor but reception is on the 4th floor. The first 3 floors are the carpark.
The room was clean, air con, tv, safe, fridge, kettle and cups. Oddly, coffee and tea was not provided.
There wasnt a wardrobe in the room either. Just 2 hooks jutting out from the wall and another on the back of the door. It served me ok however.
The staff are all very friendly and professional. I wish i recorded the check in receptionists name as she was very helpful with directions, taxi's etc.
I definitely recommend this hotel and i will definitely be back

Room tip: 1/2 hour cab ride from airport but then you can walk to everything
Date of stay: July 2018
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
1  Thank dazzamobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon Jr M, General Manager at Red Planet Manila Binondo, responded to this reviewResponded September 3, 2018

Dear Valued Guest,

Greetings from Red Planet Manila Binondo!

Thank you for dropping an excellent review. We certainly appreciate your generous words particularly on staff courtesy and location. Thank you for staying with us and looking forward to welcoming you back soon.

Sincerely,

Ram Millan
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2018

Good value for money. Staffs are so nice and accommodating. The room hallway still smells paint so hope they can do something on it. Overall, great experience and will definitely go back again and recommend to my friends.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ctmhans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon Jr M, General Manager at Red Planet Manila Binondo, responded to this reviewResponded August 23, 2018

Dear Valued Guest,

Greetings from Red Planet Manila Binondo!

Thank you for taking the time to share your review. We would like to extend our sincere gratitude for giving us a high score and positive review. Rest assure that we will continue to go the extra mile to ensure that we deliver the best guest experience.

Sincerely,

Ram Millan
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2018

Red Planet - Binondo is clean and cozy. The staff were friendly and very helpful. Checking-in was easy and fast. The place is located near the church, restaurants and local tourist sites. I would recommend it to my friends, both here and abroad. :)

Date of stay: August 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank oliverjohnmanila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon Jr M, General Manager at Red Planet Manila Binondo, responded to this reviewResponded August 23, 2018

Dear Mr. Oliver John,

Greetings from Red Planet Manila Binondo!

Thank you for taking the time to share your review We would like to express our sincere gratitude for a very good review you have given to us and the perfect score. Rest assure that we will continue to go the extra mile to ensure that we deliver the best guest experience.

Sincerely,

Ram Millan
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2018

Great value for money and the place is nice and clean. It should have been better if there are complimentary water and toiletries. The parking area was spacious too and the staffs are very service oriented. Overall we had a great stay. Thank you!

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andieslvdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon Jr M, General Manager at Red Planet Manila Binondo, responded to this reviewResponded August 13, 2018

Dear Valued Guest,

Greetings from Red Planet Manila Binondo!

Thank you for taking the time to send us your feedback during your recent stay with us. We certainly appreciate your generous words particularly on staff courtesy, cleanliness and location. Should you need dental kit and in-room slippers you may avail them at the Front desk at minimum cost.

We greatly value your support and look forward to welcoming you back in the near future.

Sincerely,

Ram Millan
Hotel Manager

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Reviewed August 3, 2018

My father and I booked in Red Planet Binondo. The hotel has touch of class and service was excellent. Problems only involved dripping water from AC which wetted the floor. Noise coming from dripping. No slippers provided and you have to go out near the elevator just to phone the reception desk. Thus 4/5 rating. I would rate 5/5 if all these issues are resolved.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tristannoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon Jr M, General Manager at Red Planet Manila Binondo, responded to this reviewResponded August 7, 2018

Dear Mr. Tristan Noel,

Greetings from Red Planet Manila Binondo!

Thank you for taking the time to rate our hotel following your recent stay. We are delighted that you had an enjoyable visit and we shall share with our team. Your comment on the water leakage from AC has been noted and we have informed our Maintenance Team for immediate rectification.

I apologize for the inconvenience of having no phones inside the room. However, our IT Team has introduced the Red Planet Applications It has an in-stay mode feature wherein you may chat or call the Front Desk for any concerns. And with regards to your comments on the limited amenities, we also regret that this was your impression. May I politely inform you that we sell bathroom kit and alike at the front desk for a very minimal amount. Our rooms indeed only include limited amenities comparable to similar properties in the area and we feel we provide good value given our central location, quality of beds, speed of wi-fi internet, and the lowest room rate available in the area.

It is with customer feedback that we are able to assess our level of performance and identify areas of improvement. We greatly value your support and we look forward to welcoming you back in the near future.

Sincerely,

Ram Millan
Hotel Manager

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