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“The best..” 5 of 5 bubbles
Review of Tropicana Suites

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Tropicana Suites
Ranked #14 of 109 Hotels in Manila
Certificate of Excellence
Brisbane, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The best..”
5 of 5 bubbles Reviewed November 17, 2013

We are family of 5 we stayed here last Oct for 16 day's got pick By Joel, Thanks very much Joel!!
My hubby and I travelled extensively with his kind of work and this is not his usual accommodation. He left it to me and making decision as it is our first family holiday in the Phil.. Tropicana was also recommended to me by a friend.. Our room was huge and cleaned everyday..We are very happy and pleased with all the staff, very friendly and helpful when needed.. Keep up the good work Dana.. into Joel his always their when needed thank you so much.. We will comeback.. I highly recommended this apartment to anyone, it maybe old but it's cleaned and well kept, closed to dentist, beauty * hair salon hospital,shopping centre for shopaholic,walking distance to the park, and for health conscious like myself the manila bay is walking distance to take your walk everymorning but if you a gym Tropicana have got one and also Sauna it is also central to everything..The only my hubby didn't like is settling the bills before your check out.. We have stayed in 5 star resort and we always know we pay upon check out.. But nevertheless everything is great!!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank R0se03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed November 6, 2013

ok we had the family room. this hotel is very spartan to say the least. however, the value cant be beat for being in the heart of manila. i gave the hotel only three stars for one single reason. the stifling heat in the living room where there is NO AIRONDITIONING. yes, Im a bit of a woos when it comes to this issue, but i cant enjoy a vacation if im not at least somewhat comfortable. but that was reallly the worst part and if you can handle that, it just goes uphill from there. the included breakfast has three choices and the food is excellent and filling. the bathroom was functional and the shower room was large. the area had a refridgeratr,and limited kitchen area. also, the staff was great and very helpful. but to get to five stars i should have stayed in the studio where there is aircon throughout. oh, one more thing. robinson's place is right next door.

Room Tip: get the studio and enjoy the cool aircon.everywhere.
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dasmariñas, Cavite, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

My cousin from abroad booked a 2-bedroom suite @ the hotel for 2 nights as she requested us to stay with her while in Manila. It was just like home, a nearby Chinese resto, convenience store and a salon. A few minutes walk to Robinson's mall where you find all sorts of things, The best thing for us is that we cooked our food. I find it cheap for a decent place and quite friendly staff.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank VivienLycelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 1, 2013

the location is right smack central and the street is not so busy. Just a walk away to the shopping center (robinsons) where I got my 3G SIM card and I like the grid streets at night. Going into the unit was like.... "I do not need so much space. I can pack easily 8 visitors in the unit." On downside, the aircon is only in the room. I am a very couch potato anyway so the cold air confined area is fine with me. Do go to Mr Poon restaurant just next door.

Room Tip: rooms at the end or at the open corridor will have cross winds through the unit.
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  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank kobat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
108 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed May 4, 2013

Lots of people have recommended Tropicana for its value and convenient location. So I took the recommendation and booked in for 2 months. After all, it's within walking distance of office, Manila bay, hundreds of restaurants, and pratically across the street from supermarket and shops at Robinsons Plaza. It has a good pool, adequate Internet, and the rooms are large. It also has this amazingly fabulous Chinese restaurant, mr poon, next door. So imagine my disappointment on arrival, when I was taken to the top floor of the lift, and then had to walk up another flight, and taken to a room which needed a noisy pump to bring the water up, had a toilet that I had to manually adjust to get the water to refill, wobbly shower faucets, leaky and noisy old air conditioner that had to get replaced, dark even if you ahd all the lights on, a plug and best lighting at the dressing table where you could put your laptop but not a proper chair to sit on, a dining table that could be used for the laptop but no plug near by. For 12 days, I lived with it, but the neighbours is depressing, and I had my necklace ripped off me walking to work in the morning on the street recommended by reception who failed to inform me that I could have taken a Shuttle to the office. If you were in Manila for a short time, you could beat the value and the convenience, but I moved out, and I'm feeling relieved.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank vivian2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 9, 2013 via mobile

Very near the mall when you need something to buy. Also the staff are courteous and accommodating. The rooms are clean, though a bit aged. There are different types of rooms for those who wish to have kitchen facilities and others are just studio types. The room rates are reasonable compared to other 3star places. Best to book a reservation well ahead of your trip because the place is usually fully booked.

Stayed January 2013, traveled with family
Helpful?
1 Thank winterover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

Hotel Name: Tropicana Apartment Hotel
Location: Manila Philippines - Ermita
Date of Stay: January 2012 (14 nights)



If you like the review please rate it as "helpful".

Overall Rating 3.5 out of 5

Location: 3.5
Room Quality: 3.5
Ambiance: 3
Facilities/Amenities: 3.5
Approach to Service: 4
Usability: 3
Value for Money: 3.5

Summary: The Tropicana is one of my long time favorites when staying in the Manila area; however it has its flaws. It is a good choice for budget oriented travelers who emphasize space, convenience and a home like feel. Those who want a modern environment or quiet surroundings may wish to consider elsewhere.

Detailed Commentary:

Positioning: An a apartment style hotel that seems particularly popular with local and korean tourists and anyone looking for a slightly longer stay.


Location 3.5
Ermita is not really the greatest area to stay in to start with. It is as gritty and urban as Manila gets with a lot of petty crime and some of the streets can be outright dangerous at night. However, if you are going to stay in the area it is a pretty good location as Ermita goes. It sits on a relatively calm side street and is less than a 5 minute walk to the very large Robinson's mall; which offers just about every type of shopping and dining experience you could want including a grocery supermarket. The Tropicana also sits roughly on the border of Melate and Ermita so you have easy access to both areas.

Room Quality 3.5/5:
The hotel is 9 stories with a lift that only reaches the eighth. I would give the studios a miss as they are dark and dingy but the one and two bedroom suites are quite huge and offer value. The downside of the rooms is that they are extremely dated and feel like they are 25+ years old. That said, they are well kept and clean. The bedroom has aircon but the rest of the unit does not. However both the bedroom and sitting area have large screened windows enabling a nice cross breeze The other downside is that ambient noise is quite high. The Hotel is shaped like a large "H" so if you stay near the lift corridor you will have people often quite noisily walking by your sitting room window . You can avoid this by staying in an end unit but you will lose a lot of wifi signal. For those wanting extra privacy you can consider the 9th floor but this will require climbing a flight of stairs. These rooms are a bit older and hotter but a fan is provided to help cool the room. The biggest noise issues concern factors beyond the control of the hotel. There is a construction site near the west wing of the hotel and although the building seem nearly completed, there was still a significant amount of noise going into the early hours of the morning, The East wing looks over smaller buildings and a school but unfortunately one of the buildings seems to contain a very loud rooster which would start crowing before sunrise every morning --- annoying enough that I was considering finding it to make my own chicken adobo. Now for the good part: The suites are very large. Each room is slightly different but typically feature a bedroom with large walk out balcony, bathroom, living room (Sofa, two chairs, Old style TV), Dining area and full size kitchen (electric Stove, water heater, Sink, Toaster oven, Full size refrigerator, Cupboards and cooking and eating utensils). Everything is very dated but works and has a very homey feel.

Ambiance 3
Ambiance is a mixed bag. There is little in the way of charm or decor but the sheer size of the place gives a feeling of openness and comfort.

Facilities and Amenities 3.5/5:

There is an outdoor pool but they are quite strict when it comes to enforcing health regulations on wearing swim gear only (no shorts or t-shirts). Free wi-fi is offered. Connectivity is good near the main corridor of each floor but rooms on either end suffer in terms of signal strength. There is also a small gym. The TV is old (No flat screens here) but the channel selection is generous with over 60 channels covering all genres.

Approach to Service 4/5:
No problems here as people were always friendly and the response was quick when the toilet refill malfunctioned.

Usability: 3/5
Usability concerns details that may not matter to many people, particularly those that are only staying for a night or two. However, since design and usability are of interest to me, I like to include it anyway. Some hotels maximize space with very intelligent room design while others pay no attention to usability and guest convenience. In this case I found the hotel average for it's class. This hotel was good in terms of basics like ample storage space and power points but it also had flaws. No TV in the bedroom and reading light is not great. In some of rooms the air-cons blow directly on the bed which I found quite uncomfortable. However the beds were light enough we could move it farther away from the aircon.


Value for Money 4/5 at discounted rates:
This is always subjective depending on what is important to most people. Convenience to Robinsons, large space, and a pool are the difference makers for this hotel. People emphasizing style, modernity, and quiet will not find value here.

Stayed January 2013, traveled solo
Helpful?
14 Thank Wrldtrvlr-asia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropicana Suites

Property: Tropicana Suites
Address: 1630 Luis Maria Guerrero Street | Malate, Manila, Luzon 1004, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 109 Hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tropicana Suites 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hotel Tropicana Apartment

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