When we arrived at the airport, we were met immediately by one of the Traders Hotel's reps. We didn't touch our luggage from this point and the rep was very nice. He took us to a motorboat which was ready and waiting for us! After the quick trip from the airport we took a somewhat unnecessary taxi from the motor boat to the hotel. The service was impeccable.
Once we arrived, check in was fairly awkward. We had booked an Ocean View room, however we hadn't been allocated one at the hotel. We had to argue for a while with the receptionist who eventually gave us the room we had booked, but only after we had offered to forward the email of our reservation! So that was quite frustrating.
The room we had was lovely. The bathroom was large and the bed was very comfortable. We had a balcony too. We used the in-room dining which was amazing. The food was brilliant. We also went up onto the roof to use the infinity pool. The service at the bar was slow and there wasn't anyone to assist with the sun-loungers or towels.
We had a second drink later on that evening, and again the service was incredibly slow. Room service, however, was very good.
The breakfast buffet was a little unusual. It had all the standard food laid out beautifully, but there was a load of extra hot plates where the lunch was being kept warm. It was 6am and I'm sure there's a food hygiene issue with keeping lunch items warm for long periods of time...! When we sat down to eat, no one came over to offer us tea or coffee. The place wasn't busy at all - when we arrived, a couple was just leaving, and shortly after we'd finished, a family also arrived. As we were getting up to leave, we were eventually offered a coffee or tea which we couldn't have as we were leaving for the airport.
Again the connection back to the airport was helpful and very well done.
I don't think I'd stay in the hotel again because even if the room was very good, the poor service really let them down.
- Official Description (provided by the hotel):
- There's so much to do, see and taste in Male and I've got you covered on everything you need to get started! ... more less
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- Also Known As:
- Traders Hotel, Male, Maldives Hotel Male
- Hotel Jen Male Maldives