I went to patronise the outlet at KSL shopping mall on the 17 Oct 2012 (Wed). Bought a box of six donuts and asked for an additional small box so that it’s more convenient and I could bring it for work the next day. However, the staff told me that instead of the price of box of 6 which is RM 12.90, I have to pay for the original price which is RM 2.40 even though I am getting 6 donuts. I am very upset about this, as I thought that the management came up with this idea of a box of 6 for RM 12.90 to encourage customer to buy more donuts from them at a cheaper price. So, why did they still charge me the price of one instead of a box of six? I merely asked for an additional smaller box and nothing more than that. Is the box really cost that much, it is not that I am requesting for 5 or 10 boxes. Is that a very ridiculous request? I don’t think so, agree?
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