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Hotel Novotel Kuala Lumpur City Centre
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Reviews (3,885)
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1,705 - 1,710 of 3,885 reviews
Reviewed February 24, 2013

  • Stayed: February 2013, traveled as a couple
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    • Location
    • Sleep Quality
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    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelKLCC, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this reviewResponded February 26, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 22, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelKLCC, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this reviewResponded February 26, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 20, 2013

The Hotel has a very good location, practically walking distance to KLCC, and the KL Tower and very near Raja Chulan monorail station which we can easily connect to other trains via the KL Sentral station. we enjoyed our stay at Novotel, except for the breakfast buffet that doesn't offer much, food offered was just the same for the 3 days that we had our breakfast. at the hotel.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank prgpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelKLCC, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this reviewResponded February 20, 2013

Dear Guest,

We thank you for your valuable feedback on your recent stay.

We do look forward to your return!

Best regards,
The Management Team
Novotel Kuala Lumpur City Centre

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Reviewed February 18, 2013

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelKLCC, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this reviewResponded February 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 18, 2013

Interior looks somewhat dated and in need of upgrading.
The superior room we booked was small, but the greater disappointment
was that the bathroom sink was not flowing properly just when we had
checked in and wanted to wash up after a long drive to the hotel. On reporting
this, a plumber was sent immediately, but he took a long time to try unchoke
the sink. As I could not wait any longer as we had just checked in, I called the
reception and they made it up by transferring us to a bigger room.
The walls of the room are not sound-proof and sounds of guests moving about
in the adjacent room or corridors could be heard.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank equilibrium188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelKLCC, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this reviewResponded February 19, 2013

Dear Guest,

Thank you for taking the time to comment on your recent stay amidst your disappointment.

We do apologise for the inconvenience you faced during your stay i.e. maintenance issues which are being looked into seriously. We are pleased to inform you that we are in the midst of minor refurbishment of rooms.

We do hope this has not altered your perception of the Hotel and we look forward to your next visit.

The Management Team
Novotel Kuala Lumpur City Centre

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